logs to checked please :)

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by iain.t, Sep 16, 2012.

  1. iain.t

    iain.t MajorGeek

    Hi and Thanks for taking the time to check my post :).

    Acer Aspire 5742, win 7(64bit), (a friends son machine) wouldnt connect to internet until i did a system restore!! Thought it best to give it a clean bill of health before I return it ;). Just to add also that windows will not update

    Best Regards :major
     

    Attached Files:

    Last edited: Sep 16, 2012
    iain.t, Sep 16, 2012
    #1
  2. iain.t

    iain.t MajorGeek

    [​IMG]
     
    iain.t, Sep 16, 2012
    #2
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

    • cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
    • nwktst<-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
    • GRK64 <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
    • SN64 <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.

    Attach the new, hopefully more complete MGlogs.zip. :)
     
    Kestrel13!, Sep 17, 2012
    #3
  4. iain.t

    iain.t MajorGeek

    Hi and thanks again for looking at these logs.

    I have run the cmd prompts as requested :) the log of which is attached.
     

    Attached Files:

    iain.t, Sep 17, 2012
    #4
  5. iain.t

    iain.t MajorGeek

    Managed to fix windows update error with sfc \scannow in command prompt found and replaced corrupt files >>> updating now ;)
     
    iain.t, Sep 17, 2012
    #5
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Glad to hear it. ;)

    Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode, if you haven't done so already.


    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Ready for final steps? All running smoothly?
     
    Kestrel13!, Sep 17, 2012
    #6
  7. iain.t

    iain.t MajorGeek

    Hi Kestrel,

    Sorry for leaving it late to get back to you :(, fix worked!! ;), already have gone through the final steps,(remembered how to from previous instructions ;)), machine is now back in the hands of its owner and running superb!!, he has been well warned of the dangers of using file sharing sites, (especially bearshare!!),told him i will want 1 months pocket money off him next time,:)cry him > :-D me lol).
    Thanks very much for your time in helping me resolve this :major.

    Best Regards
    Iain.
     
    iain.t, Sep 19, 2012
    #7
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are welcome. ;)
     
    Kestrel13!, Sep 19, 2012
    #8

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds