Lost internet after malware removal

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by ahreum1118, Oct 30, 2008.

  1. ahreum1118

    ahreum1118 Private E-2

    Hi
    I had some serious virus problem after stupidly opening a link I got from a friend via facebook. Yes, i should have known better. :-o
    I started getting false security risk alarms which lead me to download Virus Response Lab2009. After realizing those fake alerts are the problem, I downloaded and ran SpyHunter. This seem to have cleared the false security-risk pop ups.
    However, then I started having problems when using the internet. When I searched something on google and clicked on a link that turned up as result, it would lead me to a completely different, irrelevant webistes! I researched and found that was some sort of malware. I downloaded anti-malware software from malwarebytes.org. The malware scan turned up 60something infected files which I removed.

    And now, I have absolutely no internet connection with the computer. I am currently using another computer which is conneted to the same internet router and is working just fine so I am suspecting this internet problem is only with this one particular computer.

    HELP!!!:cry
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide

    Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     

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