Malaware problems need diagnosing

The most obvious problem I'm having is consistant pop-ups that try and tell me I have a virus (most commonly Blackworm) and then re-direct me to a page that trys to sell me a program to fix it. The pop-ups are frequently disguised as windows error messages, and sometimes appear to start installing something in the background.

I've scrupulously done all the steps outlined in your malaware instructions with 2 exceptions/problems:

1. I cannot get into safemode. When I try it completes the process (it says safe mode on all 4 corners on a black screen), but I cannot start explorer.exe. If I control-alt-delete, I get the task manager, but if I try and start explorer.exe manually, it begins to start up, but then immediately shuts down. So all the steps have been done in regular mode.

2. Ad-aware crashes every time I try and use it. Complete crash---blue screen and spontanious re-boot

Otherwise I've completed the steps. HJT Log is attached.

 

Ok done...both logs attached. I think that may have done the trick. I can get into safe mode now. I ran ad-aware in safe mode succesfully and I think I'm clean. See any other problems?

...and thanks.

 

thanks for the help. I think I'm ok now.