Malware and possible rootkit infection

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by RK233, Mar 20, 2007.

  1. RK233

    RK233 Private E-2

    I have a Windows XP Pro computer which I may have malware on it. I have tried to keep my system protected by adding various utilities from other sites.

    I just had a new hard drive and Win XP Pro reinstalled professionally. I installed Zone Alarm pro Internet Suite 6.5 2007 for AV/Spyware protection (I used to use Norton Internet Security). I also have added many programs recommended at spywarewarrior.com, merijn.org. majorgeeks.com etc. These include Spybot, Adaware, IE-Spyad for Zoned out, Spyblaster, some Sysinternal programs from Microsoft, (also loaded at times AVG, Super-AntiSpyware among others)

    After the re-install I had to re-update IE6 to IE7 with some problems doping so, possibly getting infected in the process too. I frequently get redirected to a new start page with my normal one changed. I try to use Firefox when possible.

    I was previously infected several months ago with a Smitfraud virus…ran Smitrem by Noah Fear which found 2 programs –I have run this again and still find these programs so something is still lurking in my system. I must have a program etc. that is infected or I am re-downloading a program that is corrupt during my reinstalls.

    I have also found unwise.exe and unwise32qt.exe on my system some time ago. Some bulletins state these may be trojans calling www.nymex.com.

    I have blocked a number of sites sited as those in which these trojans might call (Smitfraud, unvise32.exe, Cadux) I still get periodic outbound attempts blocked by my firewall by these programs. I do not know what is triggering it. (ie. realsearch.cc, ecjnoe3inwe.com, dkjfwekjnc.com etc.)

    I just recently tried the e-mail battery test at gfi.com which my ZA pro/Outlook Express 6 seemed to protect against . However, afterwards my ZA pro AV/Antipyware updater could not update my spyware part. Also, the My Vault and all my configs and logs were cleansed.My Help & Support is loading slow again. (I have other related posts...this may be the same problem from a program re-infecting me)

    I have run numerous AV/Antispyware programs. Besides those listed above I have run SOPHOS Savcli.exe, Stinger, Pnda online Activescan2 (totalscan), Bitdefender online, Kaspersky online, Sophos anti-rootkit, Rootkit Revealer-Sysinternals. Nothing significant was found except for Adware Luke the Screenwasher? which was deleted.

    I have just installed the AntiHook 3.0 and Sandboxie per Gizmo Richards site recommendations. This program has found a number of hooks.

    In my Antihook logs I have found programs GLB9.tmp launching zauninst.exe; GLBC.tmp launching isafe.exe; GLBC.tmp launching unwise.exe; unwise.exe launching GLB1a2b.exe. Most of these launches are form C:\Document & Settings\ Administrator\ Local Services\Temp folder. Somehow my ZoneAlarm pro was unstalled!!! After losing my ZA pro I have used either the ZA-fee or Windows XP firewall.

    Recently, I have tried installing the AVG (I keep it off with the installer handy just if need to avoid ZA conflicts) but I get Access Denied dialogs –failed code 5 (apparently my Administrator privileges were somehow changed to prevent installation of many programs) The same thing happens when I try to install Webroot Spysweeper. How can i change the registry etc. to regain these privileges?

    Before ZA pro was lost it had touble updating with Windows updater and viewing certain sites (Bitdefender & myspace.com) normally. These sites, however, were viewed normal with just the Windows XP firewall.

    I seem to have some malware in my system but I do not know what it is. I have run HJK and have saved logs for the startup as well. I do not know if I have a rootkit infection or something else. I would like to try to avoid re-installing my OS if possible; it is backed up on an external drive which I just got.

    I ran a Trend Micro Spywarescan and it found Spyware_KEYL_ASTLOG. This changed a registry key HKCU\S-1-5-21...\SOFTWARE\NIRSOFT....

    The bulletin on Trend Micro states that HKCU\SOFTWARE\NIRSOFT\AsterikLogger\Columns is added and that this spyware reveals passwords of target applications. I must have gotten infected with this when I downloaded a program, CurrPorts from Nirsoft, which was recommended by Gizmo Richards' Tech alert site.(per article "Tracing Unexpected Internet Activity".


    I probably have other malware on my machine. I am attaching a current HJK, a startup config from the HJK, and a portion of a log from AntiHook 3.

    I am also attaching the runkeys and newfiles. BitDefender found nothing.

    I appreciate any assistance that you can give me.
     

    Attached Files:

    Last edited: Mar 20, 2007
  2. RK233

    RK233 Private E-2

    Attached are getrunkey, newfiles, and a partial list of AntiHook 3.0 log
     

    Attached Files:

  3. RK233

    RK233 Private E-2

    In addition to the previous postings,

    Panda ActiveScan showed that everything is clean.

    I did a search for unwise.exe on my system and found that program in:

    prefetch folder
    C:\Program files\ZoneAlarm\Mailfrontier
    C:\Windows\System32\Macromedia\Shockwave8

    I deleted all files associated with unwise.exe.

    Also, I went to www.secunia.com:

    According to this site my versions of Macromedia flash had significant vulnerabilities. I have thus tried to delete and rectify this problem.

    I still do not know how to reconfigure my computer so that I can regain Administrator privileges & not get ACCESS DENIED dialogs when trying to install programs.

    i appreciate any assistance in trying to find out what malware lurks on my machine and how to rectify things.

    If another forum is more apprpriate or more info is needed please let me know.
     
  4. RK233

    RK233 Private E-2

    Attached are updated HJK logs that are more current. These logs were run with all services ENABLED in msconfig !!
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please do not send PM's about requests for help in the malware forum. This is stated in the READ & RUN ME. All communication for your problems belongs here in the forums. We do not answer PMs related to fixing malware or other questions that belong in the forums for all to benefit from. Most PMs like this are deleted without being read.

    Please run the READ & RUN ME steps exactly as written and in the order written and attach the 6 logs that are requested in the READ ME. Those logs are:
    • CounterSpy - only for Windows XP, 2K, & NT users
    • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
    • Bitdefender - from step 6
    • Panda Scan - from step 6
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • HijackThis
    You did not follow the READ ME properly. For example:
    • You have Spybot's Teatimer running and we request that it not be run
    • in step 6 you did not uninstall your old Sun Java version and install the new version as requested.
    • You have the wrong versions of GetRunKey and ShowNew
    • You were using MSconfig to control startups and were not in Normal Startup mode as required.
    • You install HijackThis exactly where we specify not to install it.
     
  6. RK233

    RK233 Private E-2

    I will have to RE-READ the forum guidelines...it has been awhile since i first read them.

    Panda scan was completely clean so I did not get a repoprt from them.

    I will post updates as soon as I can.

    Thanks for the advice.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I see you ran Panda Nano and Panda TotalScan too. Did they also come up clean?
     
  8. RK233

    RK233 Private E-2

    Yes, both Panda nanoscan and Pando Totalscan did not find anything significant. However,on a later run the online scanner may not have been working properly( I may have been clean but the scan ran for only about 15 sec...much shorter time period than when I ran it initially a weeek ago or so.
    [I realize these programs are still new and in testing phase]
    .
    I ran the Activescan instead and it was clean.

    I will turn off my teatimer, make all other recommended changes, and re-post my HJK etc.

    I'm away from my computer presently so I will do this over the weekend.

    Thanks again.
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay! We'll see you on the weekend! ;)
     
  10. RK233

    RK233 Private E-2

    I have re-run the malware scans per the guidelines.

    I turned OFF my Tea timer on SpyBot SD.

    Since I have been using AntiHook 3.O I modified the settings to ALLOW all so that it would ONLY log events. (This did not startup in the SAFE mode anyway.)

    I replaced my JAVA 1.5.0 update 11 with the more current version Sun JAVA SE 1.6.0 runtime environment 6.

    I changed MSCONFIG to Normal mode so that everything should load up.

    CLEANING:

    Rebooted in Safe + Networking mode
    Cable internet was TURNED OFF during these initial steps
    Ran CCleaner to clean out temp cache and files
    Zone Alarm free and AntiHook 3.O were not started.

    Ran Spybot SD ---->clean (nothing found)
    Ran AVG 7.5 trial (fresh download)-----> Clean

    Online scans
    Turned on Zone Alarm free then turned on cable interent connection
    Ran Bitdefender ---->clean
    Ran Panda Activescan ---clean (no log given to me)
    Ran Panda Nanoscan & Totalscan(Activescan2)---->clean

    Rebooted computer to Normal mode

    Ran Getrunkeys and Newfiles and saved logs
    Ran HiJackThis from C: folder and saved log
    Also ran the startup list option in HiJackThis and saved that log

    I tried activating the HiJackThis to load at startup but it does not seem to be doing it. (I do not know if Tea timer (reactivated after running the above) is affecting this.

    Also,
    Ran Smitrem ---->clean (saved log)

    I am attaching logs for Bitdefender, Getrunkey, Newfiles, and HiJackThis. I am also attaching the HiJackThis startup list log.

    Currently, my Zone Alarm free (which i am using instead of ZA pro until these issues are fixed) does not seem to load up when I start-up my computer. This is despite having placed a check mark in the ZA preferences to "Load at Startup"; ZA also is not appearing in the startup list as checked via both Spybots function and MSCONFIG.

    I tried an uninstall of ZA-free but I got a dialog " You do not have access to make the required system configuration modifications. Please rerun this installation from an Administrators account". (ZA seemed to uninstall anyway as it was no longer seen on my start program list.

    I tried to re-install ZA free from a fresh installer from the site but I get a similar error message as above stating that i cannot install this unless in an Administrators account.

    Somehow my Administrator account settings/privileges were altered by some program or malware. Certain programs do not seem to be loading up properly. My Windows Update does not seem to be working when I try to run it manually.

    I appreciate any assistance that you can give me in solving these problems. Somehow some malware that may still be "lurking' in my machine has made some system changes.
     

    Attached Files:

  11. RK233

    RK233 Private E-2

    Attached are copies of my HiJackThis and the HiJackThis Startup log.

    If there is any information that you need please let me know. I could possibly attach the Tea timer log-which might be help ful- if you wish to see it.

    I previously posted a log from the AntiHook 3.0 which might explain what was going on with unwise.exe program along with other problems.

    I did not post logs for Panda, Spybot, AVG as they were all clean and logs were not given to me.

    Thanks for your assistance.
     

    Attached Files:

  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You forgot to uninstall J2SE Runtime Environment 5.0 Update 11

    Uninstall it now.

    I'm not exactly sure from your messages what malware problems you are having if any. What I will comment on is TOO MANY protection tools installed. Perhaps some of these are even making it difficult for you to run things. Also based on your HJT log ZoneAlarm is running so I'm not sure what your are saying.

    You have all of the below:

    AntiHook 3.0 (Build 23) <--- not sure if you really need this and could be causing you problems
    AVG Anti-Spyware 7.5 <--- uninstall if free
    Panda ActiveScan 2 <--- uninstall
    Panda NanoScan <-- uninstall
    Sandboxie version 2.80 <-- not needed and probably should not be used with AntiHook
    Spy Sweeper <--- uninstall if free but don't keep both it and AVG Antispyware if both are paid.
    SUPERAntiSpyware Free Edition <--- uninstall


    And whatever you do, stop downloading and installing anymore antivirus or antispyware tools. Based on your logs you have had too many and they have left remnants around. Tool many tools like this being installed (especially simultanously) can cause as many problems as malware.

    Also note: There is not reason to run HJT at startup! Disable that feature!

    You should also remove the below restrictions you either did with Spybot, SpywareBlaster, Spy Sweeper or similar. They can often cause more problems for novices than they help protect you against.
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present



    Attach new logs from ShowNew and HJT after doing the above and only tell me what Malware problems you are having if any.
     
    Last edited: Mar 26, 2007
  13. RK233

    RK233 Private E-2

    You are probably right with me having too many protection programs. i installed most of them after my Zone Alarm pro failed a week ago in my attempts to debug things myself.

    I did install the Super AntiSpyware program several weeks ago and I have had problems with it still loading in my startup group even after having used their uninstaller and then the Add/Remove programs. I have finally been able to get rid of it by deleting various keys referencing it in the registry. [!SASWinLogon constantly appeared in the startup list.] I searched SASWINLO.DLL in the registry and deleted all instances of it as well as the folders it was in if appropriate and specific to that program.---->solved ...SuperAntiSpyware is uninstalled!

    Many of these programs were very difficult to remove. I tried removing them by their Uninstaller first, then by Add/Remove programs, then by the SpyBot Uninstaller, then by CCleaner uninstaller (if necessary), then by searching for remnants in folders/temp files/and the registry. Most programs were able to be removed but there may still be some remnants of some despite having done all that I could.

    I removed Anti-Hook 3.0, Panda ActiveScan, Panda Nanoscan Sandboxie, and SpySweeeper.

    I uninstalled AVG-free but since I am not using the ZA pro Internet Suite presently I re-installed it. (If I should do otherwise let me know). I plan on uninstalling AVG after ZA pro Internet Suite is reinstalled.

    There may still be remnants of AntiHook as it was listed in the CCleaner uninstall list. Sandboxie and HHINQBTHW (from AntiHook) are still both listed in services.msc (as remnants) but there is nothing else that I know of to do to remove them.

    I fixed the HJT 06 entries as you advised.

    Windows Update service now works as it should.

    Current Problems:

    In addition to the above I uninstalled my Zone Alarm-free. However, I am having difficulty re-installing it. I have tried deleting the Zone Alarm C:\Windows\program files folder, the C:\Windows\ internet log folder, and any temp files and registry keys referring to it. [I did make a backup of the registry before modifying it!!] I cannot re-install the ZA pro Internet Suite from its CD either!!


    After uninstalling the above programs my Spybot Uninstall program list with many programs vanished. I uninstalled SpyBot and re-installed a fresh version of it. (I saved the logs in it elsewhere and backed up the folder under another name elsewhere first.) No improvement but otherwise Spybot works fine.

    [If there are any other programs etc. that you recommend uninstalling and replacing with fresh copies please let me know (ie. Adaware, my drivers...in case corrupted).]

    Lastly, my Help & Support still loads slow.

    Somehow I have a lot of remnants that need to be cleaned up. I do not know if any critical files were lost during all this.

    I am attaching an updated HJT log and Newfiles log.

    Thank you for your guidance. I appreciate any additional help that you can provide me to rectify things.

    If I should continue corrections under guidance of another tech in another forum please refer me to the appropriate place and tech when appropriate.
     

    Attached Files:

  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Actually you should be posting in the Software Forum since none of what you are talking about is related to malware. All the experimenting you have been doing with protection software could have cause problems for you.

    In addition I have no idea what you just did to your PC. Your first newfiles.txt log from message # 2 had all of the below software showing as installed:
    And now your newfiles.txt log from message # 13 only shows the below which means that you have probably corrupted your registry or that you truly uninstalled a lot of software that you should not have uninstalled. Either way it is still not an issue for this forum:
     
  15. RK233

    RK233 Private E-2

    I was able to get a backed up registry from 3/18/07 and I merged it into the current registry. The missing items that i would have seen in the SpyBot uninstall section were re-populated (hopefully most if not all!)

    I then redeleted Sandboxie, JAVA 1.5.0, Super Anti-Spyware, Zone Alarm Suite, etc. from locations found in file folders and the registry. The HHINQBTHW and Sandboxie still are in the "Services" list even though they are not functional.

    I was able to do a search in the registry and delete most items but some "remnants" still remain and are "undeletable".

    My startup list seems to be back to normal. I re-ran HJT and re-fixed everything as appropriate.

    My computer seems to be back to normal with the exception that I cannot yet re-install the Zone Alarm-free. Also, I need to find out how to completely get rid of the "remnants" of those above programs.

    Thank you for your assistance. I think that I will re-direct further inquiries to the Software forum as you recommend.

    This seems to be a Zone alarm AND/OR software compatability problem. Now a registry fix issue too from "remnants" of installed software not completely "ininstallable" by normal means.
     
  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome and good luck!
     

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