malware hasnt removed

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run

Now please attach the rest of the logs. From running SUPERantispyware, Malware Bytes, Combofix, and MGTools. Thanks

 

Have you got the C:\MGlogs.zip too please? (That is not the log I wanted to see from Malware Bytes, you attached what I did not request. Check instructions again)

 

No. What you attached was a single file from the MGlogs.zip. I want the complete zipped file. Which is C:\MGlogs.zip. That is what you need to attach. Thanks.

 

Not seeing much to do.

You did not run either SUPERantispyware OR Malware Bytes according to your logs.

These are merely what types of infections it is scanning FOR, not what it is finding on your machine.


Java(TM) 6 Update 29 <--- uninstall outdated java.


Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - (no file)
• O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - (no file)
• O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - (no file)
• O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - (no file)
• O18 - Protocol: tmtbim - (no CLSID) - (no file)

After clicking Fix exit HJT.



Now we need to use ComboFix by sUBs

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

DirLook::
c:\users\richie\AppData\Roaming\IDT
Folder::
c:\program files\Enigma Software Group
c:\windows\89A072791DB3485AB1DF584DF86774B9.TMP
Registry::
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1CA1377B-DC1D-4A52-9585-6E06050FAC53}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}]

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.


Reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

I am not seeing any malware. You never did run SUPERantispyware or Malware Bytes and show me logs from those, though! Please do so.

Your refernce to getting redirected to yahoo has nothing to do with redirection, or malware. The problem is this. You need to first of all check your home page and see if it is set to yahoo, if it is you can easily change it to the home page of your choice.

Tools > Options (From Firefox - see FIRST screenshot)

And another thing to do is check towards the top right of your page (Firefox) and check the search providers. There is a drop down arrow which you can change from yahoo...to something else. I have google. (SEE second screenshot)

 

No problem, owdo. Take care and surf safely!

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required (If we renamed it please rename it back to Combofix.exe.
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!