Malware Help - Logs attached

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Timelord, Aug 8, 2009.

  1. Timelord

    Timelord Private E-2

    Hi,

    I recently started getting BSoD errors due to an attempt to write to read-only memory. I removed the new hard drive I had bought as that was the only change to the system in terms of hardware [and the BSoD error recommended removing any hardware] but errors persisted.

    I then tried to boot in safe mode which worked well and I found some errant .sys file in the system32/drivers folder. I ran through the WinXP cleaning procedure and have attached the log here. Can you let me know if there are any additional actions I should do to secure my system?

    Please Note -
    - I had to run SAS, MBAM and ComboFix in safe mode as my system would crash (BSoD) less than a minute after boot-up
    - RootRepeal did not run both in Safe and Normal modes. It hung in the Initializing state [scanning for hidden/locked files...] and I had to force reboot my computer both times.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing much that may be causing your issues, but let's do this:

    Use windows explorer to find and delete:
    c:\windows\system32\xa.tmp
    C:\WINDOWS\system32\smnrl.txt
    C:\Documents and Settings\Owner\Local Settings\temp\fb_424.lck
    C:\Documents and Settings\Owner\Local Settings\temp\fb_440.lck
    C:\WINDOWS\temp\MCE00000
    C:\WINDOWS\temp\MCE00001

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\MGlogs.zip
     
  3. Timelord

    Timelord Private E-2

    Thanks for looking into the logs, Tim.

    To note, I haven't had a BSoD since I followed the cleaning procedure. I posted the logs in an attempt to find if there were any leftovers since some of the infections were of the Vundo variant and as I understand, they are harder to remove.

    Here are the latest log files from running GetLogs.bat
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to update your java...as instructed in the Read and Run First. But other than that, your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds