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malware infections

Discussion in 'Malware Removal' started by aaronfr, Mar 3, 2007.

  1. aaronfr

    aaronfr Private E-2

    Thanks in advance for your help. I have been having problems with Vundo, SuperMWindow and sample.exe. I've already followed the 12-step program outlined in the forum (really, just 10 steps). Additionally, I ran the fixVundo program, but am not certain that all instances have been repaired. Hopefully, I'm attaching all the necessary logs in this post.

    Attached Files:

  2. aaronfr

    aaronfr Private E-2

    here are the other requested attachments, i ran counterspy twice and included both logs

    Attached Files:

  3. aaronfr

    aaronfr Private E-2

    and finally, the logs from vundofix (in case it is needed) and hijackthis

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Continue by downloading a tool we will need - Pocket KillBox

    Save it to its own folder somewhere that you will be able to locate it later.

    Please use add/remove programs to uninstall these:
    J2SE Runtime Environment 5.0 Update 10"
    J2SE Runtime Environment 5.0 Update 8"
    J2SE Runtime Environment 5.0 Update 9"
    Java 2 Runtime Environment, SE v1.4.2_03
    VSAdd-in for Internet Explorer

    Delete this folder if there:
    C:\Program Files\VSAdd-in

    Reboot and install:
    Java Runtime 6

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {40F5B56B-EC21-CF42-5CFE-03DCE728383E} - (no file)
    O2 - BHO: (no name) - {44FE6853-B59F-441E-B5C7-230264D48197} - C:\WINDOWS\system32\rqrqp.dll (file missing)
    O2 - BHO: (no name) - {874D9811-578E-5A28-DB48-5990EAD26F9C} - (no file)
    O2 - BHO: (no name) - {D38439EC-4A7F-42b4-90C2-D810D7778FDD} - C:\WINDOWS\system32\nwftulka.dll (file missing)
    O2 - BHO: (no name) - {D418C34A-51D1-5E79-DB48-5990EAD26998} - (no file)
    O3 - Toolbar: (no name) - {74DD705D-6834-439C-A735-A6DBE2677452} - (no file)
    O20 - Winlogon Notify: pmnnomm - pmnnomm.dll (file missing)
    O20 - Winlogon Notify: winipo32 - winipo32.dll (file missing)

    Now run Pocket Killbox by doubleclicking on killbox.exe
    Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    Then after it deletes the files click the Exit (Save Settings) button.
    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.


    * Delete on Reboot
    * then Click on the All Files button.*(or on the folders option)*
    * Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\Program Files\VSAdd-in\VSAdd-in.dll
    C:\Program Files\Common Files\{3440874F-063B-1033-0428-041212200001}

    * Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    * Click the red-and-white Delete File button. Click the box for unregister .dll's Click Yes at the Delete on Reboot prompt.

    If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

    If Killbox does not reboot just reboot your PC yourself.

    Now attach the below new logs and tell me how the above steps went.

    1. GetRunKey
    2. ShowNew
    3. HJT
  5. aaronfr

    aaronfr Private E-2

    unfortunately, i can not even begin the process you outlined. at some point, one of the scans deleted my rundll.exe file. i can't access the add/remove programs function now. any idea on how i should go about replacing this file?
  6. aaronfr

    aaronfr Private E-2

    ok, i managed to replace rundll32.exe and control panel is working now. however, VS Add-In for Internet Explorer refused to be uninstalled, the window flashed, like it was trying to switch to the uninstall window, but then nothing happened. I went ahead and deleted the VS Add-In directory.

    also, these did not exist when I ran HijackThis. Not sure if it's important, but thought I should mention it.
    I finished all of the other steps and have attached the logs.

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Other than the VSAdd-in in the program list, your logs look clean.

    Try using this Your Uninstaller! 2006 to uninstall it.

    Let me know if it works!
  8. aaronfr

    aaronfr Private E-2

    yeah, i think that did it. thanks for your help!!
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No problem ....safe surfing.

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