Malware notice during Apple software update

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Frank O, Apr 9, 2012.

  1. Frank O

    Frank O Private E-2

    Yesterday I received a routine Apple prompt to update iTunes and Safari on my Windows 7 Professional laptop. During the update, an unusual alert box popped up from my anti-virus, Avast home edition, stating that a threat had been detected and recommending that it be deleted. I couldn't expand the box enough to make out the name of the file or virus, but as I recall it said something about "svc ipod." I told it to proceed with deleting the file. After it did this, it said something to the effect that this could be related to a rootkit, so it recommended doing a full system scan. During the scan, it said it found and deleted the following files:

    File C:\Users\Frank\AppData\Local\Temp\PDF12.tmp is infected by JS:pdfka-gen [Expl], Deleted
    File C:\Users\Frank\AppData\Local\Temp\PDF2291.tmp is infected by JS:pdfka-gen [Expl], Deleted
    File C:\Users\Frank\AppData\Roaming\Thunderbird\Profile s\xxx.default\Mail\Local Folders\folder1 is infected by HTML:Iframe-OV [Trj], Deleted
    File C:\Users\Frank\AppData\Roaming\Thunderbird\Profile s\xxx.default\Mail\Local Folders\folder2 is infected by JS:Yamanner [Wrm], Deleted

    Before the warning box appeared, I noticed no symptoms of an infection. Because the warning was unexpected, I thought it would be worthwhile to run further checks, so I went through the procedures outlined in this forum. As described I ran SuperAntiSpyware, Malwarebytes, Combofix and MGtools. Since it's a 64-bit system, I didn't run RootRepeal. I did also run CCCleaner, updated Java update and removed old Java versions.

    The logfiles are attached.

    At this point should I do anything further? Since I didn't notice any symptoms before the warning, it's not clear to me whether the system is clean or not. Thanks in advance.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any issues in your logs.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
  3. Frank O

    Frank O Private E-2

    Thanks much, I'll work through the final steps.

    From what you saw in the logs, is there any indication if the PC did have a rootkit, and which virus was involved? When Combofix was running, it did seem to indicate that one of the bootup files was corrupted.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I didn't see any evidence of a rootkit, but one of your system files was infected and Combo fixed that. ;)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds