Malware on Vista help needed

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by merdon1332000, Aug 23, 2014.

  1. merdon1332000

    merdon1332000 Private E-2

    Hi All,

    I ran all the programs as described in the Vista, Win 7 and Win 8 Malware Removal/Cleaning Procedure thread by Chaslang. Issues I'm having are - about a week ago computer started going super slow, very long boot times, explorer.exe crashing and will not upload service pak2 and lots of errors and warnings in event viewer. Only thing I did was update my webroot, my kids say they didn't download anything. Also when going through things I found 240 folders in my system32 folder with Chinese writing but nothing in the folders, I've since deleted all the folders, currently I have about 90 processes running and under physical memory it says I have 2930, 2011 cached and 0 free, cpu usage runs about 40 to 60%. Do I post the txt files here?

    About computer -
    Gateway GT5426E
    AMD Athlon 64 x2 dual core processor 5200 2.6ghz
    3 g Ram
    32 OS
    A/V S/W webroot
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, you ATTACH the requested files.
     
  3. merdon1332000

    merdon1332000 Private E-2

    Attached are the files
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. I suggest you post in the software forum for further assistance.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
     
  5. merdon1332000

    merdon1332000 Private E-2

    Thank you so much for looking at this
     
  6. merdon1332000

    merdon1332000 Private E-2

    should I uninstall mgtools from C:\
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Go to the MGTools folder and double click on the MGclean.bat file. That will remove it.
     

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