Malware Removal Complete/Help please....

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jamesdoc01, May 1, 2009.

  1. jamesdoc01

    jamesdoc01 Private E-2

    Wiindows XP (home) SP-3
    Pentium D
    2.80Ghz
    Antivirus- Norton 360 & Firewall.

    :-o
    Hi there and thanks for the instructions on the subject. Bloody good info.
    I have run the tools, one url was invalid and couldn't download the too    l (MG-Tools)

    SUPERAntispyware Results found some items (will be in the attachments text)

    Malewarebytes Results also found some items (as above)

    MGTools (Problem) URL IS INVALID AND COULD NOT INSTALL THE SOFTWARE.

    I hope this is all the information you require.

    My son run a keygen a couple of weeks ago and i just found out yesterday. Hit the roof! "Buy the bloody stuff if you like it"
    I said!
    Been running slower all the time and norton 360 caught a couple of things. Tried to remove the quarentined in 360 but found i couldn't if you want me to follow the instructions i did and it don't work for norton 360.

    Thanks in advance for taking the time to look through the information i have given in the post and any help will be appreciated :)
     
    jamesdoc01, May 1, 2009
    #1
  2. jamesdoc01

    jamesdoc01 Private E-2

    i managed to download MGTools and run it but for the life of me can not upload the results! Do i need to start a new thread to do this????
     
    Last edited: May 1, 2009
    jamesdoc01, May 1, 2009
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you trying to attach the C:\MGLogs.zip?

    We also need the logs from:
    SAS
    MBAM
    ComboFix

    If you were able to run them.

    You can always save the logs to a cd and transfer to another computer to use to attach them.
     
    TimW, May 4, 2009
    #3
  4. jamesdoc01

    jamesdoc01 Private E-2

    Thanks for responding. I attached the first lot with the start of original post. Here is the other attachments for the run of mgtools. At first i could not download through the original link. Eventually got it.
    I will enclude all info again.

    i have encluded all information files that were generated. Hope you have all the info you require this time. Sorry if i uploaded the other files wrongly in the first place.....
     

    Attached Files:

    jamesdoc01, May 5, 2009
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
    Last edited: May 13, 2009
    TimW, May 9, 2009
    #5
  6. jamesdoc01

    jamesdoc01 Private E-2

    Re: Malware Removal Complete/Help please....CONT

    Thanks TimWfor responding to the post. I am sorted now. Bloody nightmare. I thought i had been forgot about! Well obviously not.
    Once again thanks very much, keep up the great work FANTASTIC SITE TOO;)
     
    jamesdoc01, May 9, 2009
    #6
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome.....safe surfing. :)
     
    TimW, May 13, 2009
    #7

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