Malware removal of course

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by grizzly8u, Feb 20, 2013.

  1. grizzly8u

    grizzly8u Private E-2

    Not sure when/how the infections took place. Potentially after Avast detected a problem after trying to download a file for a Palm phone. Avast service won't start. Tried uninstall/reinstall of Avast to no avail. Various programs detected numerous issues as attached. Patiently standing by for advice. Thanks,
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am not seeing much to do at all.

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix exit HJT.


    Are you able to install any other anti virus, what happens when you do?
     
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please download Combofix to your desktop. Please refer to these instructions prior to running.

    Attach log once done please.
     

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