Malware removal - please help!

You are way out of date with your Windows updates. This is a major security risk that you must address after we fix your malware problems.

Why did you edit your HJT log? There is no way that only analyse.exe would show in your log unless you edited it or you are using HijackThis's filtering capability. If you are doing either of these, please stop doing that.

Run this E2TakeOut follow the direction in the link for the download. Save the log and attach it here when you return.


Now download a tools we will need- Pocket KillBox

Extract it to its own folder somewhere that you will be able to locate it later.


Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - URLSearchHook: (no name) - {42BE62B0-FF75-97F3-0693-F24A35DEF29C} - C:\WINDOWS\System32\adpsqh.dll
R3 - URLSearchHook: (no name) - {779352B0-D246-A2C7-2BA3-C26705EEDFAC} - C:\WINDOWS\System32\adpsqh.dll
O2 - BHO: (no name) - {42BE62B0-FF75-97F3-0693-F24A35DEF29C} - C:\WINDOWS\System32\adpsqh.dll
O2 - BHO: (no name) - {6A016F4D-E4B3-CE32-8859-AD31C0AACDF2} - C:\WINDOWS\System32\efrpoow.dll (file missing)
O2 - BHO: (no name) - {779352B0-D246-A2C7-2BA3-C26705EEDFAC} - C:\WINDOWS\System32\adpsqh.dll
O4 - HKLM\..\Run: [Microsoft IIS] C:\WINDOWS\system32\syshost.exe
O4 - HKLM\..\Run: [w004b26e.dll] RUNDLL32.EXE w004b26e.dll,I2 000e86da0004b26e
O4 - HKLM\..\RunServices: [ITUNES] itunes.exe
O4 - HKLM\..\RunServices: [PPPOEOE] winlite.exe
O4 - HKLM\..\RunServices: [SYSTEM] d.exe
O4 - HKCU\..\Run: [fkzr] C:\PROGRA~1\COMMON~1\fkzr\fkzrm.exe
O4 - HKCU\..\Run: [Knsvm] C:\WINDOWS\system32\SKS~1\WAUBOO~1.EXE
O4 - HKCU\..\Run: [lmhdaz] C:\WINDOWS\System32\lmhdaz.exe
O15 - Trusted Zone: http://click.getmirar.com (HKLM)
O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)
O20 - AppInit_DLLs: inicfg32.dll,iniwin32.dll C:\WINDOWS\System32\notepad.dll
NOTE: HJT will popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.
After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox by doubleclicking on killbox.exe
Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.
NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\a3643fds.exe
c:\WHCC2.exe
c:\temp\FLEOK
c:\windows\system32\sks~1\wauboo~1.exe
C:\WINDOWS\System32\adpsqh.dll
C:\WINDOWS\System32\inicfg32.dll
C:\WINDOWS\System32\iniwin32.dll
C:\WINDOWS\System32\lmhdaz.exe
C:\WINDOWS\System32\notepad.dll
C:\WINDOWS\System32\w004b26e.dll
c:\windows\system32\data.~
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\2YWXIXXP\lg[1].exe
C:\Program Files\Common Files\fkzr\fkzrd\fkzrc.dll

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).
If Killbox does not reboot just reboot your PC yourself.
After reboot locate the below folders and delete them if found:
C:\Program Files\Common Files\fkzr
C:\WINDOWS\system32\TFTP1732
C:\WINDOWS\system32\TFTP1224
C:\WINDOWS\system32\TFTP3484
C:\WINDOWS\system32\TFTP2796
C:\WINDOWS\system32\TFTP2852
C:\WINDOWS\system32\TFTP3080

Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\Temp
C:\Documents and Settings\My Computer\Local Settings\Temp

Now attach a the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT
4. E2TakeOut log

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Not a problems! We will just add it to my final list of things to fix (unless AVG already fixed it???).


Copy the bold text below to notepad. Save it as fixme.reg to your desktop (yes over writing the previous file). Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Then boot into safe mode and use Windows Explorer to find and delete the below:
C:\WINDOWS\S?mantec <--- the whole folder. It will probably look like Symantec
C:\Windows\System32\p6.exe

Then attach a new log from GetRunKey.
Run a new scan with AVG and make sure it comes up clean (other than maybe finding items in System Restore which we will flush later).

If everything is clean and everything is still running OK then continue on to the below which will also get you on the road to you updates.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
3. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and enable System Restore to create a new clean Restore Point.
4. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

Are you sure you add the registry patch in successfully? Did you get a success message? The key is still there! Try again but make sure ALL windows and other processes are closed when you do it. Then attach another log from GetRunKey. How are you looking for the file? What exactly are you using/doing?

This can be a nasty trojan see the Techical Details here:

http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=WORM_SDBOT.AKJ&VSect=T

Toggle System Restore as indicate in step 8 of the READ ME.

Are you going to purchase Counter Spy? After the 15 day trial you cannot use it.

 

The file could be gone but the registry key that is trying to load it is still present. If the registry patch is not removing it, this means the registry key locked from being edited by you. This in turn means that either malware is still present or that malware previously locked the key and now we need to remove the lock. We will try this down below.

Explorer.exe is ALWAYS running. Without it you would have no desktop, no icons, no Start button....etc. It may temporarily have been shutdown when that error occurred but it will automatically restart afterwards. You will always see at least one explorer.exe process running. If you open a Windows Explorer session to do some file searching, you will see a second explorer.exe running. Don't confuse it with iexplore.exe which is Internet Explorer.

Now back to that registry key that will not delete.
Please download and install Registrar Lite Make sure you select a Majorgeeks download link and not the Authors!

Run Registrar Lite navigate to the following key and take ownership of it (explained further down):

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion

To take ownership of the key do the following:

• Copy & Paste the registry key from above into the address bar of Registrar Lite and hit the enter key. This will bring you to the registry key.
• Click-on Security in the Menu
• Select Take Ownership
• Now leave RegistrarLite running and continue
• Now run the REGISTRY PATCH below in this message.
• Tell me the results. Any error messages?
• Now in RegistrarLite click View and then Refresh
• Now navigate to HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run
• Does the above MSNPluginSrvcs key still exist in the right window pane! If so, right click on it and select Delete.

Here is the Registry Patch

Now Copy the bold text below to notepad. Save it as fixme.reg to your desktop (make sure to use this new registry patch and overwrite the previous file). Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now attach a new log from GetRunKey!

 

Your log is clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
3. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and enable System Restore to create a new clean Restore Point.
4. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!