malware removal scans

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by andybe, Nov 13, 2014.

  1. andybe

    andybe Private E-2

    Hi,

    Recently i received an email from head of my IT department which contained an attachment called "CIS Advices on Self-Protection.pptx". Turns out the header was false and it want actually from my IT department. Anyway i clicked on the attachment, then reported it after i realized what i had done.

    I then performed all of the procedural steps outlined in the read me first post.
    Attached are my logs. nothing appeared as a threat in any of the scans and my main antivirus program didnt detect anything.

    thanks in advance to anyone who looks into this
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What malware issues are you having ?
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I have checked your logs and I am not finding any malware. Please tell me what issues you are having.
     
  4. andybe

    andybe Private E-2

    i have not experienced anything as of yet. this happened a couple of hours ago. i ran these as a knee jerk reaction after i was told by my IT people that i was more than likely infected.
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Well, at this point, all I can suggest is that you keep an eye on things and come back if you start to experience issues. In the meantime:

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  6. andybe

    andybe Private E-2

    Thanks Tim,

    will do as you recommend
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     

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