Malware removal

Please re-run counterspy and have it fix/quarantine everything that it finds!

Then please follow: How to view hidden, system files & folders!

Download this file - Combofix.exe
Double click combofix.exe & follow the prompts.
When finished, it will produce a log for you. Attach this log to your next reply

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Attach the logs for:
ShowNew
ComboFix
HJT

 

Please use add/remove programs to uninstall:
J2SE Runtime Environment 5.0 Update 10"
J2SE Runtime Environment 5.0 Update 11"
J2SE Runtime Environment 5.0 Update 6"
Java 2 Runtime Environment, SE v1.4.2"
Java(TM) 6 Update 2"
Java(TM) SE Runtime Environment 6 Update 1
Viewpoint Media Player

Disable all anti-virus and spyware programs while you do the following:

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now download The Avenger by Swandog469, and save it to your Desktop.

* Extract avenger.exe from the Zip file and save it to your desktop
* Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

* Now click the 'Done' button.
* Click on the traffic light icon and OK the prompt.
* You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt
Re-enable your security programs and:
Attach new logs for:
ShowNew
GetRunKeys
HJT
Avenger

 

If you downloaded the trial version then you need to uninstall it ---> as we are done with it. You can attach a new log if it is finding anything other than cookies.
If you purchased it...then you can leave it running at start up though it may slow down your system.

If this still exists: C:\Documents and Settings\Hans\Application Data\BitTorrent DNA
delete it!!

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

NOw attach new logs for :
GetRunKeys
HJT

 

When we are finished you can uninstall anything we had you download for the cleaning ...although CCLeaner and SpyBot are programs you may wish to keep.

Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

* Double-click ATF-Cleaner.exe to run the program.
* Under Main choose: Select All
* Click the Empty Selected button.

If you use Firefox browser

* Click Firefox at the top and choose: Select All
* Click the Empty Selected button.
o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

* Click Opera at the top and choose: Select All
* Click the Empty Selected button.
o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main ATF Cleaner menu to close the program.

If after running this...that dialer file still exists on your computer:

* Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

Let me know how that goes...and if it still is there ..attach a ShowNew Log.

 

I am not seeing those files in your logs .(you can always remove temp files) .but these have appeared:

I see that it is a streaming video program that is probably ok ..but do uninstall Viewpoint.
Why did you ignore all that Counterspy finds?
Run an online Bitdefender scan and attach that log please.

 

The bitdefender scan was clean ....can you right click C:\WINDOWS\TEMP\MT / properties / and does it have a security tab? If so, add your user and give it full permission.

Otherwise:
* Run avenger.exe by double-clicking on it.
* Check the 'Input script manually' box.
* Click on the magnifying glass icon.
* Copy everything in the Quote box below, and paste it in the box that opens:

* Now click the 'Done' button.
* Click on the traffic light icon and OK the prompt.
* You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt
Again...attach that log.

As to Counterspy - uninstall it, as the trial period is over.
Install AVG-Antispyware and run it and attach that log.

 

You may wish to use a Startup Manager ---> not msconfig. Reset to normal mode and use the Startup manager.

Your logs look clean. You may uninstall any programs we had you download (including CounterSpy, etc).

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
* Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete C:\MGlogs.zip
10. If you are running Windows XP or Windows ME, do the below:
* go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
* Then reboot and Enable System Restore to create a new clean Restore Point.

9. After doing the above, you should work thru the below link:
* How to Protect yourself from malware!

 

I assume you are referring to the avenger backup folder? If so it is safe.

 

I would keep :
ATF-Cleaner.exe, AVG Anti-Spyware, Spybot Search&Destroy
All useful for cleaning and protection.


Try :
|MG| Unlocker 1.8.5