malware removal!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jtpetro, Apr 16, 2013.

  1. jtpetro

    jtpetro Private E-2

    Hi,
    Cleaning an infected computer where the owner likes to use gambling software. :/
    Just wanting to make sure everything is clean. Thanks in advance!
    -jt
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    There is a bunch more to remove.

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://toolbar.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.babylon.com/?affID=11...HP_ss&mntrId=ecc745e1000000000000944452706ded
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.babylon.com/?affID=11...HP_ss&mntrId=ecc745e1000000000000944452706ded
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:25503
    R3 - URLSearchHook: Inbox Toolbar - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~2\INBOXT~1\Inbox.dll
    R3 - URLSearchHook: IMVU Inc Toolbar - {90b49673-5506-483e-b92b-ca0265bd9ca8} - C:\Program Files (x86)\IMVU_Inc\prxtbIMV0.dll
    O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.8.7.2\bh\BabylonToolbar.dll
    O2 - BHO: Web Assistant Helper - {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\Web Assistant\Extension32.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Incredibar.com Helper Object - {6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.11.14\bh\incredibar.dll
    O2 - BHO: IMVU Inc - {90b49673-5506-483e-b92b-ca0265bd9ca8} - C:\Program Files (x86)\IMVU_Inc\prxtbIMV0.dll
    O2 - BHO: Inbox Toolbar - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~2\INBOXT~1\Inbox.dll
    O2 - BHO: SMTTB2009 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - (no file)
    O2 - BHO: PricePeep - {FD6D90C0-E6EE-4BC6-B9F7-9ED319698007} - C:\Program Files (x86)\PricePeep\pricepeep.dll
    O3 - Toolbar: &Inbox Toolbar - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\PROGRA~2\INBOXT~1\Inbox.dll
    O3 - Toolbar: IMVU Inc Toolbar - {90b49673-5506-483e-b92b-ca0265bd9ca8} - C:\Program Files (x86)\IMVU_Inc\prxtbIMV0.dll
    O3 - Toolbar: Incredibar Toolbar - {F9639E4A-801B-4843-AEE3-03D9DA199E77} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.11.14\incredibarTlbr.dll
    O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.8.7.2\BabylonToolbarTlbr.dll
    O23 - Service: Web Assistant Updater - Unknown owner - C:\Program Files\Web Assistant\ExtensionUpdaterService.exe

    After clicking Fix, exit HJT.

    Now uninstall the below programs:
    Babylon toolbar
    IMVU Inc Toolbar
    Inbox Toolbar
    Incredibar Toolbar on IE
    Java(TM) 6 Update 24
    Viewpoint Media Player

    Now install the current version of Sun Java from: Sun Java Runtime Environment


    Please download OTM by Old Timer and save it to your Desktop.
    • Run it by double clicking on it (Note: if using Vista, Win7, or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
    :Services
    Web Assistant Updater
     
    :Files
    C:\Users\Home\AppData\Roaming\Funmoods\UPDATE~1\UPDATE~1.EXE
    C:\Program Files (x86)\PricePeep
    C:\Program Files (x86)\BabylonToolbar\
    C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml
    C:\ProgramData\Babylon
    C:\Users\Home\AppData\LocalLow\BabylonToolbar
    C:\Users\Home\AppData\Roaming\Babylon
    C:\Users\Home\AppData\Roaming\Funmoods
    C:\Users\Home\AppData\LocalLow\Funmoods
    C:\Program Files (x86)\IMVU_Inc
    C:\Program Files (x86)\Incredibar.com
    C:\Program Files\Web Assistant
    C:\PROGRA~2\INBOXT~1
    C:\Windows\TEMP\*.*
    C:\Users\Home\AppData\Local\Temp\*.*
     
    :Reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\PricePeep.PricePeepBho.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\PricePeep.PricePeepBho]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{3BF3DED5-0FC8-4207-AC09-AA7B5AF4E408}]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{38A066B0-DD5F-4226-AC4F-6A27C1BFB892}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{1B97A696-5576-43AC-A73B-E1D2C78F21E8}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{75BF416E-4326-45B5-8A2D-AE32D05B930B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{819FFE21-35C7-4925-8CDA-4E0E2DB94302}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PricePeep.PricePeepBho.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PricePeep.PricePeepBho]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{3BF3DED5-0FC8-4207-AC09-AA7B5AF4E408}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{819FFE20-35C7-4925-8CDA-4E0E2DB94302}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\{38A066B0-DD5F-4226-AC4F-6A27C1BFB892}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{799391D3-EB86-4bac-9BD3-CBFEA58A0E15}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{819FFE22-35C7-4925-8CDA-4E0E2DB94302}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D858DAFC-9573-4811-B323-7011A3AA7E61}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1B97A696-5576-43AC-A73B-E1D2C78F21E8}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{75BF416E-4326-45B5-8A2D-AE32D05B930B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{819FFE21-35C7-4925-8CDA-4E0E2DB94302}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{3BF3DED5-0FC8-4207-AC09-AA7B5AF4E408}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{819FFE20-35C7-4925-8CDA-4E0E2DB94302}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Firefox\Extensions\m3ffxtbr@mywebsearch.com]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\Software\AppDataLow\Software\PricePeep]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2EECD738-5844-4a99-B4B6-146BF802613B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\bbylntlbr.bbylntlbrHlpr.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\bbylntlbr.bbylntlbrHlpr]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{2EECD738-5844-4a99-B4B6-146BF802613B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{09C554C3-109B-483C-A06B-F14172F1A947}]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4a99-B4B6-146BF802613B}]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4a99-B4B6-146BF802613B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\esrv.EXE]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{35C1605E-438B-4D64-AAB1-8885F097A9B1}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{960DF771-CFCB-4E53-A5B5-6EF2BBE6E706}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\b]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Babylon.dskBnd.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Babylon.dskBnd]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\bbylnApp.appCore.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\bbylnApp.appCore]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\esrv.BabylonESrvc.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\esrv.BabylonESrvc]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{FD8F79A0-D2E2-4FA2-AEAF-393EAC8064F7}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Prod.cap]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{35C1605E-438B-4D64-AAB1-8885F097A9B1}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{6E8BF012-2C85-4834-B10A-1B31AF173D70}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\esrv.EXE]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\{35C1605E-438B-4D64-AAB1-8885F097A9B1}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\{960DF771-CFCB-4E53-A5B5-6EF2BBE6E706}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{291BCCC1-6890-484a-89D3-318C928DAC1B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{2EECD738-5844-4a99-B4B6-146BF802613B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{97F2FF5B-260C-4ccf-834A-2DDA4E29E39E}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{98889811-442D-49dd-99D7-DC866BE87DBC}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B8276A94-891D-453C-9FF3-715C042A2575}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{FFB9ADCB-8C79-4C29-81D3-74D46A93D370}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{FD8F79A0-D2E2-4FA2-AEAF-393EAC8064F7}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{35C1605E-438B-4D64-AAB1-8885F097A9B1}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{6E8BF012-2C85-4834-B10A-1B31AF173D70}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Babylon]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BabylonToolbar]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\DataMngr]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Funmoods]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8375D9C8-634F-4ECB-8CF5-C7416BA5D542}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{2EECD738-5844-4a99-B4B6-146BF802613B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\BabylonToolbar]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\Software\BabylonToolbar]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\Software\DataMngr]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\Software\DataMngr_Toolbar]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\Software\Microsoft\Internet Explorer\Approved Extensions\{2EECD738-5844-4A99-B4B6-146BF802613B}]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\Software\Microsoft\Internet Explorer\Approved Extensions\{98889811-442D-49DD-99D7-DC866BE87DBC}]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC}]
    [-HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\Software\Softonic]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47c0-9269-B4C6572FD61A}]
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large [​IMG] button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.


    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • the JRT.TXTlog
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. jtpetro

    jtpetro Private E-2

    Hi Chaslang,

    Thanks for your response. I did as you instructed, but had a few problems. The uninstall programs didn't work at first. I Kept getting obviously bogus popups from Babylon saying it couldn't uninstall.

    So I continued onto your next steps and did the uninstall last. At that time, Most of the programs you told me to uninstall had already been taken care of. Except SunJava, I get a message telling me that the Windows Installer isn't working.

    I also want to get rid of these programs:
    Silver Oak Casino
    Slotastic
    Real Vegas Online

    Especially Slotastic, which boots upon startup and cannot be shut down or minimized.

    But I keep getting the same windows installer error. The exact error is:

    "The Windows Installer Service cannot be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance."

    Is this bogus too? It seems weirdly specific to these programs,as I've uninstalled a couple others with no such message.

    So here are the logs so far. Thanks in advance for your help. :)
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay download and install the below:

    Revo Uninstaller

    See if you can uninstall each of the below using Revo. Try each one.

    IMVU Inc Toolbar
    Incredibar Toolbar on IE
    Java(TM) 6 Update 24
    Real Vegas Online
    Silver Oak Casino
    Slotastic
    Viewpoint Media Player



    Run OTM.exe by double clicking on it (Note: if using Vista, Win7, or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
    
    :Files
    C:\Program Files (x86)\Viewpoint
    c:\programdata\Viewpoint
    c:\programdata\BMBACUFBP
    c:\programdata\9da611
    C:\Users\Home\AppData\Roaming\comsrvr.exe
    C:\Users\Home\Desktop\Silver Oak Casino.lnk
    C:\Program Files (x86)\File Type Helper
    C:\Program Files (x86)\Real Vegas Online
    C:\Program Files (x86)\Silver Oak Casino
    C:\Program Files (x86)\Slotastic
    C:\Users\Home\AppData\Local\Temp\XTMP1MC3VE
    C:\Users\Home\AppData\Local\Temp\YTMP7MC8AA
    C:\Windows\tasks\File Helper.job
    c:\users\Home\AppData\Roaming\IMVUClient
    
    :Reg
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "Slotastic"=-
    "COMServer"=-
    [HKEY_USERS\S-1-5-21-1541307206-2133953825-1043244372-1003\Software\Microsoft\Windows\CurrentVersion\run]
    "Slotastic"=-
    "COMServer"=-
    [HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP]
    "Path"=-
    [-HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@viewpoint.com]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP]
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{6A1806CD-94D4-4689-BA73-E35EA1EA9990}"
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "QuickTime Task"=-
    "File Helper"=-
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1f7fdd50-deac-46f0-ae3b-beb62f962976}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{66db7ae9-dc99-43d4-ac63-715ca43579d9}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{da35a31e-d3a1-4032-a4f8-ba9e7e6d43e9}]
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large [​IMG] button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.


    Be patient while doing the below. The fixes can sometimes take quite awhile to run. Especially the permissions repairs. It may be best to kick it off and goto bed or do something else. It is better not to run anything while the repairs are going on.

    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Remove Policies Set By Infections
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  5. jtpetro

    jtpetro Private E-2

    Hi Chaslang,
    Revo Uninstaller worked beautifully! But, my Windows Installer was still borked, so while I was able to use Revo to UNinstall, I was still unable to INstall the newest Java. I did a little independent research and fixed it; seems to be working now. I was able to get the new Java up and everything seems to be working great now.

    It's not letting me upload the newest OTM log because it says I've already done so? I even tried renaming it, no dice. Let me know if you need anything else.

    Again, thanks so much for all your help!
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Then you are trying to upload the same file you attached last time and that was not even the correct log from OTM anyway. Or perhaps OTM is just not creating the log file properly. The proper log from OTM is much different and the new one should be much different than last time because the fix was different.

    However if you are not having anymore problems, we are finished with your cleanup anyway.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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