malware removal

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by andybe, Feb 18, 2015.

  1. andybe

    andybe Private E-2

    Hi,
    i have been given a machine to clean.
    Ran all programs except mgtools. having a hard time downloading it.
    other logs attached. tdskiller found no threats.

    any help would be greatly appreciated

    thanks
    Andy
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Can you download MGTools.exe to another computer and transfer it via thumb drive?
     
  3. andybe

    andybe Private E-2

    ok. got it to download and run.
    logs attached. thanks
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not really finding any malware but there are a few things to do:

    Rerun RogueKiller and fix these items:
    Code:
    ¤¤¤ Registry : 13 ¤¤¤
    [PUP] (X64) HKEY_CLASSES_ROOT\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52} (C:\Program Files (x86)\Dynamo Combo\bin\641e52b1317943ed8bcbf688871e52b064.dll) -> Found
    [PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-4278385823-287226894-3683172449-1001\Software\Microsoft\Internet Explorer\Main | Start Page : http://Vosteran.com/?f=1&a=vst_omxmedia_15_02_ie&cd=2XzuyEtN2Y1L1QzuzzyEtAyEzyyByC0Ezyzy0A0FtCzz0E0FtN0D0Tzu0StCtCtDtAtN1L2XzutAtFyCtFtCyCtFyCtN1L1CzutCyEtBzytDyD1V1BtAtN1L1G1B1V1N2Y1L1Qzu2SyBtByDzzyDtDyD0AtGyEtDtDtDtGtCyCtAtBtGtC0A0D0AtGtA0BtB0FyE0AyBzzyE0CtAyD2QtN1M1F1B2Z1V1N2Y1L1Qzu2SyB0Dzy0DyB0E0FzztGzzyByBzztGyEtAtByDtGzztD0CtBtG0A0EtA0EyDzz0EzyzztB0FyE2Q&cr=46806978&ir=  -> Found
    [PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-4278385823-287226894-3683172449-1001\Software\Microsoft\Internet Explorer\Main | Start Page : http://Vosteran.com/?f=1&a=vst_omxmedia_15_02_ie&cd=2XzuyEtN2Y1L1QzuzzyEtAyEzyyByC0Ezyzy0A0FtCzz0E0FtN0D0Tzu0StCtCtDtAtN1L2XzutAtFyCtFtCyCtFyCtN1L1CzutCyEtBzytDyD1V1BtAtN1L1G1B1V1N2Y1L1Qzu2SyBtByDzzyDtDyD0AtGyEtDtDtDtGtCyCtAtBtGtC0A0D0AtGtA0BtB0FyE0AyBzzyE0CtAyD2QtN1M1F1B2Z1V1N2Y1L1Qzu2SyB0Dzy0DyB0E0FzztGzzyByBzztGyEtAtByDtGzztD0CtBtG0A0EtA0EyDzz0EzyzztB0FyE2Q&cr=46806978&ir=  -> Found
    Download OTM by Old Timer and save it to your Desktop.


    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Paste the following code under the [​IMG] area. Do not include the word Code.


    Code:
    :Processes
    explorer.exe
    
    :files
    C:\Users\Jennifer\AppData\Local\Temp\*.*
    
    :reg
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}]
    
    :Commands
    [purity]
    [ResetHosts]
    [emptytemp]
    [start explorer]
    [Reboot]

    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large [​IMG] button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.


    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach this log file to your next message.

    Reboot and tell me what issues you are having.
     
  5. andybe

    andybe Private E-2

    i could not copy the green pane's text since the machine needed to be rebooted. i tried to close the "reboot now" window but the machine rebooted anyway.

    attached is the otm log

    no more popups seen. all seems ok
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to tell me what issues remain.
     
  7. andybe

    andybe Private E-2

    sorry. i thought i mentioned. all seems ok now. no more popups.
    thanks for your time Tim
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     

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