Malware removed?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by chocochocolate, Jan 13, 2010.

  1. chocochocolate

    chocochocolate Private E-2

    Hi,
    I just finished all the steps listed in the "Read + Run First" thread, and I just want to make sure my PC in clean. I first noticed a fake spyware protection tool installed on my family's computer (I think it was called Malware Remove, or something like that) today. It would bring up pop-up's and warnings, install iteslf without asking even after being uninstalled, redirect me away from sites for virus/spyware removal programs, bring up audio ads in the background, and block anti-virus/spyware programs from running.

    Malwarebytes Anti-Malware wouldn't run at first, despite renaming, but got it to work on another user log-on on the computer.

    ComboFix took a few tries to work, but eventually did after logging on and off.
    It detected rootkit activity and gave me a list of files before rebooting. I wrote them down, if needed.

    The problems seem to be gone, but I just want to make sure they're not hiding and won't return.

    My logs are attached.

    Thank you for your time!
     

    Attached Files:

  2. chocochocolate

    chocochocolate Private E-2

    And here's the attachment for my MGtools log.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The scans took care of the malware. But I am not seeing any AV protection on this computer!! You once had McAfee....did you just uninstall it to run our scans?

    We can remove some left over junk:
    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now copy just the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now use windows explorer to find and delete:
    C:\Documents and Settings\All Users\Application Data\sysReserve.ini
    C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Threat Expert

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore ato create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  4. chocochocolate

    chocochocolate Private E-2

    Thank you so much for your reply and help!

    Yes, I uninstalled McAfee before running ComboFix. The malware wouldn't let me open McAfee to disable the AV program, so I just uninstalled the thing. I've installed one of the programs listed in the malware protection topic instead.

    Yes, I received a success message about adding the below text
    to the registry.

    Everything seems to be working fine. Thanks again!
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome...safe surfing. :)
     

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