Malware scans completed..attached log files to verfy cleaned

Welcome to Major Geeks!

Next time please follow instructions properly. You must not put MGtools.exe into the below folder.

C:\Documents and Settings\Owner\Desktop\++major geeks ++\MGtools.exe

In fact it is a bad idea to use special characters like that in folder names. It could cause some tools to fail to work. MGtools ran okay this time but please be sure to follow instructions in the future. We specified that it must be save to C:\MGtools.exe In some cases, it will not work properly unless stored there.

We also requested that ComboFix.exe be renamed to combo-fix.exe and that it be run with a special command from the Start, Run box. You did not rename it or run it properly. With some forms of malware, this would cause combofix to fail. The success of our procedures depend on you following the instructions properly.




Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {6A5236DD-104E-4FAA-9697-6E42D5D6E954} - c:\winnt\system32\clbcatexm.dll
O2 - BHO: (no name) - {8A38CA39-2F42-4F42-A769-63978F52BB94} - C:\WINNT\System32\dgsetupd.dll (file missing)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKUS\S-1-5-18\..\Run: [SrvC] c:\j.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [SrvC] c:\j.exe (User 'Default user')
O20 - Winlogon Notify: nvqhibjz - C:\WINNT\SYSTEM32\clbcatexm.dll
O23 - Service: Print Spooler Service (ryqyaul9u64h8) - Unknown owner - C:\abc.exe (file missing)
O23 - Service: Microsoft sdk core (sdk) - Unknown owner - C:\WINNT\lsass.exe (file missing)

After clicking Fix, exit HJT.


Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.


Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Very bad idea. Too late now but for future reference, you should never do updates (especially major updates like this ) to Windows while a PC is infected. Quite often this will lead to a failed or partial update and open up a whole new set of problems having nothing to do with malware but with your Windows OS. And as the rest of your message notes you ran into some problems, it may or may not be related to malware.

This may be due to the fact the ComboFix did not run properly as seen in the log. Did you notice and error messages or did any strange behavior occur.

 

After looking at your logs let's see if we can fix the remaining items I see. Having Norton 360 installed now my cause trouble. If you see any popups warning you about scripts...etc trying to run, make sure you allow them since it will be what we are trying to fix.

• Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to Print Spooler Service
• then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Now repeat the above to Stop and Disable the below Services (if you do not find them or get any errors, just continue):
  • Microsoft sdk core
• Click OK until you get back to Windows.

• Next, run C:\MGtools\analyse.exe which is really HijackThis, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
• At the lower right, click on the Config button
• Then click the Misc tools button
• Select Delete an NT Service
• Copy/paste ryqyaul9u64h8 into the box that opens, and press OK
• If you receive any error messages just ignore them and continue.
• Now repeat the above to delete the below Services (if you do not find them or get any errors, just continue):
  • sdk
• Now exit HJT but do not reboot when if it tells you it needs to. We will do that further down.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

After reboot please run ComboFix again using the instructions in the original READ & RUN ME step.
ComboFix may or may not cause another reboot.

After running ComboFix, now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\avenger.txt
• C:\combofix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Yes!

Yes!

You forgot to tell me how things are working. Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. You can uninstall SUPERAntiSpyware now.
2. We recommed you keep Malwarebytes Anti-Malware as a scanner. It uses no resources except a little disk space until you run a scan.
4. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combo-fix" /u
     • Notes: The space between the cf" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\cf folder from combofix.
5. If we had you run Avenger, you can delete all files related to Avenger now.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
8. Go to add/remove programs and uninstall HijackThis.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!