malware trouble, and possible browser hijacking

1. Before we continue please put this machine back into normal start up mode by using MSConfig (if you haven't done so already)

**Also please try not to reboot uneccesarily for the moment.**

2. Please go to add/remove programs and uninstall the following outdated version of java:

• Java(TM) 6 Update 16

3. Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

File::
c:\users\Joshua Baker\AppData\Local\Uhacuri.bin
c:\users\Joshua Baker\AppData\Local\Dwozu.dat
C:\Windows\temp\bnxx.tmp
C:\Windows\temp\cxhm.tmp
C:\Windows\temp\gptf.tmp
C:\Windows\temp\ngcp.tmp
C:\Windows\temp\nhwe.tmp
C:\Windows\temp\oweg.tmp
C:\Windows\temp\qkei.tmp
C:\Windows\temp\rcjf.tmp
C:\Windows\temp\rirf.tmp
C:\Windows\temp\rrbs.tmp
C:\Windows\temp\tdvs.tmp
C:\Windows\temp\uvse.tmp
C:\Windows\temp\wbhi.tmp
C:\Windows\temp\wqwt.tmp
C:\Users\Joshua Baker\Local Settings\TEMP\40E9EF~1.MHT
C:\Users\Joshua Baker\Local Settings\TEMP\950C3F~1.MHT

Folder::
c:\windows\D56B0E274A3E46C9B5C1D93D580C099C.TMP
c:\users\Joshua Baker\AppData\Roaming\Softativity

DirLook::
c:\users\Joshua Baker\AppData\Local\{B8E2F602-4A21-4049-AE14-668878CD94EC}
C:\Users\Joshua Baker\AppData\Roaming\LolClient.F24C99354F615F3BAB18AE7B93E3F9B9E8784FA6.1
C:\LoL Installer

RegLock::
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

4. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.

5. Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Delete these empty bold folders:

What happens if you try and surf using IE in safe mode? Do you still get redirected then?

Try downloading Firefox and let me know if the same thing occurs with that browser.

 

Try doing this:

• Go to TDSSKiller and Download TDSSKiller.zip to your Desktop
• Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
• Click Start > Run and copy/paste the following bold command into Run box and hit Enter.

"%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

• Follow the instructions to type in "delete" when it asks you what to do when if finds something.
• When done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents in your next reply.

 

also, let's see if this nails it:

(Ensure that your machine is in normal start up by using MSConfig if you havent already)

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

File::
c:\programdata\Adobe\sp.DLL

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.

 

Good! That's got the sucker! :-D

Your logs are clean.

All that remains to do is to install new java:

Now reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

Ensure your machine is in normal start up mode as per MSconfig!


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!