Microsoft Office upgrading issue

To put it simple..
Bought a new computer, vista, came with MSOffice Student (trial, 90 days)
Guy at BestBuy said I could buy the upgrader to MSOffice Business and apply it to the trial student without having to buy Student. I try it out, does not work, asks for MSOffice Student CD which did not come with the computer. Call them, they offer multiple ways to fix it, each way costing me more money, but are still saying that I can do it myself.

In the extremely vague explanation, he said I would need to do an update or somthing of the like to Microsoft Works that will allow me to do something that will assist me in upgrading.

Any ideas?

 

Thats the thing, they said that it could work, and essentially it CAN. So they arent entitled to giving a refund. I was wondering if anyone here knew anything about what thye were talking about so I dont have to get sucked in to their shit.

 

What makes you think it "CAN" work? I'm quite sure the guy at BB lead you down the wrong path. And, really now, isn't it obvious you can not use a trial version of Office as the basis for proving eligibilty for an upgrade version? The requirement for to install an upgrade version of Office is an earlier version to which you have full software license rights, i.e. a version you've paid for and properly registerd. Obviously, a trial version doesn't qualify.

 

Thats what I thought too, but in all seriousness I had no clue, and assumed they wouldn't lie.

But is anyone going to answer my question previously? Or all of you going to rant about the subject.

 

Didn't I answer your question? Again, the guy at BB either lied or just didn't know. You'll need a valid license to an older version to install the updgrade.

 

It came with a full version of MSWorks. So can I use that to install the MSOffice business upgrade? If so, how? If not, then thanks for the help thus far.