microsoft update symbol

cant seem to get rid of the update symbol even after l have downloaded the new update

 

windows xp
yes
the same one that l previoused did

 

kb952069

 

can anyone help me

 

the update that is trying to install is a security update for windows media player 11 do you have this version or an earlier one.
i have read else where of other people having the same problem.to remedy this error they have uninstalled wmp 11 and reinstalled a fresh copy.you could try going into the software distribution folder located in local disk c windows folder,once in there locate the download folder open then delete everything with in this folder.run ccleaner and scan and fix any issues,you may have to scan more than once to completely remove any issues.
then just allow windows update to download the update again.hope this helps have a good Christmas.

 

cant seem to find that folder

 

found it and fixed it ,so far so good.seemed like a file was damaged