More Google Redirect Issues

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by brownklb, Nov 30, 2012.

  1. brownklb

    brownklb Private E-2

    Hi Major Geeks,
    I am new to these forums, so please be gentle. I am having a Google Redirect Issue. It sends me to some scour.com website and a lot of other random ones. I have looked at many, many posts, and I don't see an obvious solution. I have two user accounts on my laptop (thanks to linux not liking spaces) and I mainly use firefox and sometimes chrome. The entries in the host files are valid from the scans. I ran all of the scans requested per the instructions. I have attached the logs. I believe this has been occurring about 2 weeks or at least that is when I suspected some virus and/or hijackware was causing this issue.

    Thank you for you help,
    Kristie
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Re run Hitman and have it delete Malware remnants and Potential Unwanted Programs

    Are you aware of these entries in your HJT log in your host file?

    • O1 - Hosts: 50.56.68.105 test
    • O1 - Hosts: 50.56.77.114 files
    • O1 - Hosts: 50.57.48.141 main
    • O1 - Hosts: 50.57.46.190 ba4
    • O1 - Hosts: 108.166.108.185 ba5
    • O1 - Hosts: 50.57.131.221 ba6
    • O1 - Hosts: 108.166.54.40 ba7
    • O1 - Hosts: 50.57.54.172 ba8

    Which browser are you being redirected in?
     
  3. brownklb

    brownklb Private E-2

    Hi,
    Yes, I am aware of those entries in my host file. Those are ok. The problem appears in firefox. I don't really use IE, and chrome seems to be ok as far as I can tell.
    I reran Hitman and had it delete the Malware remnants. I wasn't sure if I should change all of the items flagged as ignore to delete.

    Thank you for your help. I really, really don't want to wipe my OS and start all over again.

    Kristie
     
  4. brownklb

    brownklb Private E-2

    Oops, here is the log.

    Thanks, Kristie
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    Run this and attach the results.

    Using ESET's Online Scanner

    Now explain if redirection still occurs?
     
  6. brownklb

    brownklb Private E-2

    OK, I followed your instructions and have attached the log file. I think this program may have done the trick. I have been trying to make it redirect, but so far it is behaving. :cool

    Can you explain to me which software was the likely cause of this malware? Also, I would like to know why this program worked and the others did not?

    I REALLY appreciate your help !! What a good first support forum experience.

    Thanks, Kristie
     

    Attached Files:

    • JRT.txt
      File size:
      3.1 KB
      Views:
      2
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Good. Perhaps it snagged something that others missed. Surf around a day or so at any rate and then come back and let me know how things are. If all is well, I'll post final steps. :)
     
  8. brownklb

    brownklb Private E-2

    OK, I will let you know.

    Thank you, Kristie
     
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No prob. :major
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds