More "Trojan.Win32.Agent.akk" trouble

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by leknifo, Dec 7, 2007.

  1. leknifo

    leknifo Private E-2

    Hello, I to got to meet the annoying poppup "critical system alert etc."

    I went through the steppes you have required, but it is still nagging me.
    It seems no matter what I do, it just stays there.

    So, here is all the stuff you asked for, and thank you for any help you can give:
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Run FixIEDef which removes IE Defender, AntiSpyPro and the associated Trojan.Downloader.Delf infection.
    1. Download FixIEDef.zip by ShadowPuterDude to the Desktop.
      • NOTE: It must be saved to your Desktop or it may not work properly
    2. Double-click FixIEDef.zip, this will create a folder named FixIEDef on your Desktop.
    3. Double-click of the FixIEDef folder.
    4. Locate FixIEDef.bat and double-click on it.
    5. FixIEDef will now run.
    6. Press any key to close the CMD Console when the script is finished.
    Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.


    Make sure you tell me how things are working now!
     
  3. leknifo

    leknifo Private E-2

    Thank you my freind!

    I can't tell you how relieved I am!
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Now Disable Spybot's TeaTimer as requested in the READ ME
    • Run Spybot and click Mode
    • Select Advanced Mode.
    • Then click Tools and select Resident.
    • Now in the right window pane, uncheck TeaTimer.
    • Also while this is open, in the left column now select IE Tweaks
    • and then in the right pane make sure all the Miscellaneous locks are unchecked.
    • Now quit Spybot!
    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: Video - {02788C74-8A3E-455D-9820-59784297DF96} - (no file)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    After clicking Fix, exit HJT.

    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt
    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Make sure you tell me how things are working now!
     
  5. leknifo

    leknifo Private E-2

    OK

    All done, here are the files.

    And again, thank you.
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your clean. How are things running?

    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    10. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    11. After doing the above, you should work thru the below link:
     
  7. leknifo

    leknifo Private E-2

    Hi.
    The computer is working fine now (I mean, it is crap, but for non-software related reasons...)

    I couldn't find a "step 8 - disable system restore" in the READ AND RUN ME FIRST thread.

    Did I look in the wrong place?

    In any case, I will go through "How to protect yoursel from malware".

    As I am not very big on PC maintenance, this whole ordeal sure taught me alot. I actually kinda enjoyed following the cleanup instructions.
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Sorry about that! We recently made big changes to the READ AND RUN ME and some of our boiler plates still need updating to coincide with the new steps.

    See step 4 here: http://forums.majorgeeks.com/showthread.php?t=139313
     

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