Motorola W376(G?) Cell Phone

I have some pictures on this phone that I would like to download (transfer?) to my PC, so I went to Motorola's site and downloaded a program (Motorola Driver Installation 4.1.0 --> http://www.motorola.com/consumers/v/index.jsp?vgnextoid=bda09ec8009a0210VgnVCM1000008806b00aRCRD ) - to no avail.

I have virtually (hah) no clue whatsoever about this stuff. Can anyone advise please?

Thanks in advance,
g...

 

Hi "D" and thanks for the reply...

It's an XP PC. I believe I took the steps you mentioned...except, I think I had the phone plugged-in as I unzipped the file (download).

I will try again to install with the phone disconnected from the PC - then I will plug-back-in before looking in My Computer. That sounds correct, eh?

 

Well I executed the process again (this time installing with the device not plugged-in), but this PC doesn't even seem to recognize/see it) now, whereas before, I was at least getting a "Found New Hardware" pop-up.

It does "charge" the phone/battery (which is one of the things it is supposed to do), but I still can't find the phone in My Computer to attempt transfer of the photos.

All I find/see in All Programs is the installer/license agreement/etc.

Any ideas?

 

Ok this is weird.

I finally got an icon for it on the Taskbar (lower-right side - as a Startup), but it is in my "Limited" User Account (not the Admin where I downloaded and installed). I don't get the icon in the Admin.

Here is (part of) what I get from the icon:

TASK BAR ICON



MotoConnect, once installed, runs in the background and is started on subsequent reboots of the PC. Only when a supported device is connected to the PC does the user see the task bar icon. The MotoConnect icon provides information as to the status of the connection. The two states are:

Connected ¨C This means the phone has been identified, the proper drivers are working and the phone is in the correct mode to communicate with PC applications.

Change USB Mode ¨C This error is displayed when the phone is connected to the PC but the phone¡¯s current mode is not set properly. MotoConnect requires the phone to be in either ¡°Data Connection¡±, ¡°Modem¡± or ¡°RNDIS¡± mode depending on the type of phone connected. For more information on your phone¡¯s mode see your owner¡¯s manual or visit Motorola.com for assistance.