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Mouse pointer on laptop won't move.

Discussion in 'Hardware' started by bigfurrykid, Nov 2, 2010.

  1. bigfurrykid

    bigfurrykid Sergeant

    Hi all, my mouse pointer on my 1 year old Acer 5516 laptop is stuck in the middle of the screen and I can't do anything.
    This is a 1st time for this. I have tried to shut off the machine and still nothing.
    I did make recovery cds when I bought it, but would hate to lose what is on there.
    Any suggestions?
     
  2. Caliban

    Caliban I don't need no steenkin' title!

    Have you tried Safe Mode?
     
  3. bigfurrykid

    bigfurrykid Sergeant

    Yes, same results.
     
  4. Caliban

    Caliban I don't need no steenkin' title!

    Are you using the touchpad or a mouse? If touchpad, have you tried a mouse?
     
  5. bigfurrykid

    bigfurrykid Sergeant

    Using the touchpad, didn't even think of trying a mouse yet.
     
  6. Caliban

    Caliban I don't need no steenkin' title!

  7. bigfurrykid

    bigfurrykid Sergeant

    It works with the external mouse. How do I reload of the Synaptics driver?
     
  8. Caliban

    Caliban I don't need no steenkin' title!

    Download the file, and run any executable the .zip might contain.
    Try that first: if no success, uninstall any old touchpad drivers, then reinstall with the new package.
     
  9. plodr

    plodr Major Geek Super Extraordinaire

    What happens when you attach a mouse?
    oops, I'm a few minutes too late with that question.
     
  10. bigfurrykid

    bigfurrykid Sergeant

    "uninstall any old touchpad drivers, then reinstall with the new package"

    Okay, how do I do that?
     
  11. Caliban

    Caliban I don't need no steenkin' title!

    I'm on a Win 7 machine, so your paths may differ, but the procedure should be similar.

    If the Synaptics software is listed in Add/Remove programs, then uninstall from there.
    If not, then in Device Manager, find and/or expand the touchpad, right-click and select 'Update Driver Software'. If on your machine the 'Update' is not available, then select 'Properties', 'Driver', then uninstall.

    The key is to point to the setup information in the newly downloaded .zip file.
     
  12. bigfurrykid

    bigfurrykid Sergeant

    Sorry, forgot to mention that it is running Vista.
     
  13. bigfurrykid

    bigfurrykid Sergeant

    Well, didn't I pull a knuckhead move. I disabled the touchpad. :banghead

    After several failed attempts, I Googled: "Acer 5516 touchpad does not work"
    The very 1st answer was that it may be disabled and there should be a button at the top near the screen.
    Well the button to the left of the power button was glowing red, I pushed it and now I'm back up and running. :celebrate

    Thinking that the laptop may be broken, my wife felt so bad that I cheaped out in the 1st place, that I can go out and buy another, just spend a little more and get something better.

    We are both relieved that I don't need to do that, so we can get a new tv for the bedroom.

    My wife rocks!!:dood
     
  14. Caliban

    Caliban I don't need no steenkin' title!

    Glad you got it - thanks for the info about the disable button (might come in handy for future reference). :major
     

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