MS Outlook 2007 Progressively worse months

Discussion in 'Software' started by MTHall51, May 11, 2009.

  1. MTHall51

    MTHall51 Specialist

    I am in serious need of help if anyone can assist me in getting this straightened out. Using this heavily at home, and now at work.

    Microsoft Outlook 2007 Problems have been progressively getting worse for several months. I am running Win Vista Ultimate and the MS Office Suite of programs 2007 version.

    For the past few months, more and more functions of Outlook 2007 cease to function. For example, if I try to enter a new appointment the program simply shuts down – every time. Right now the only functions still working are just for email and sometimes entering a new contact.
    Here is what I have done:
    I have run several different AntiVirus and Malware programs – not all at once though.
    I have run a number of different programs to check hard drive, etc.
    I have uninstalled and reinstalled the Windows Installer program
    I have uninstalled and reinstalled Outlook 2007

    I am totally out of ideas. Tried to follow up with the error messages regarding a hdmp file but could not locate the file. Did a screen capture of error messages.

    Now, what really scares the stuff out of me is that tonight, for the first time, MS Word decided to shut down too just like Outlook does.

    At this point I am wondering if it would help any at all to simply reinstall all office 2007 on top of existing programs in hopes that by choosing the repair option will hope (I think the repair option is part of these programs).

    Any suggestions are most appreciated.

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  2. JustinHoMi

    JustinHoMi Private E-2

    MS just released a new service pack for Office 2007. Be sure to install that after you reinstall!
     
  3. MTHall51

    MTHall51 Specialist

    Thanks for the update.
    I forgot how to do that, but will go to MS site to look for it.
    In the meantime, looking at the problem log, Outlook crashed 104 times but no solution was recommended.
    The details werethe following, which I still got nowhere with:

    Description
    A problem caused this program to stop interacting with Windows.

    Problem signature
    Problem Event Name: AppHangB1
    Application Name: OUTLOOK.EXE
    Application Version: 12.0.6316.5000
    Application Timestamp: 4833a470
    Hang Signature: af13
    Hang Type: 2
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033
    Additional Hang Signature 1: 4d7776613edaa16b733e33db789f33ce
    Additional Hang Signature 2: 59fe
    Additional Hang Signature 3: 4766ba20ce95c3e21bc230cba40326c5
    Additional Hang Signature 4: 4b96
    Additional Hang Signature 5: 646cbfadf2bed501810a4f7159142087
    Additional Hang Signature 6: 6582
    Additional Hang Signature 7: 16b4bc755e9a1874ad90622683cfc5d4

    Extra information about the problem
    Bucket ID: 281194306
     

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