MS outlook 6 killed inbox and outbox messages

Hello,
We opened OE 6 and found that the inbox was empty. I checked message store and it appears to be there (is huge 2 gig)
Messages from the last year are missing from the sent box as well.
I tried an online recover tool but it didn't work right. Only old messages were recoved...
Desparate for help.
KIAT

 

What is "message store"? By default, OE has no such folder.

 

Ah yes it does, its inbox.dbx for the inbox folder.

 

Well, let's use correct terminology. Again, there is no "message store" folder. If you mean Inbox, then say Inbox.

 

Yes if everyone know the correct terms that would be great, many don't, thats why the come to us for help, you can't post something helpful, don't post. Oh and i ment to add, most times i see this, is when someone setup a rule or spam filture or antivirus scanning mail that causes this type of issue. Have you checked this things?

 

I was posting something helpful. Using exact terminology helps avoid confusion and there's no excuse for not using the correct terminolgy. He's using OE. So, he surely can recognize that the correct term is Inbox, not "message store".

"message store" could be interpreted to mean any folder in OE, the default ones or a folder he has created. There's just no reason not to use the exact terminology. All he needs to do is look at OE; it's that simple.

 

To clarify "terminology" pls see Tools/options/maintenance/storefolder...then the term "message store"
K

 

ps - My apologies for the inaccuracies - this has been a very stressful loss. I appreciate any help that you can offer...

 

If you can tell us what online recovery tool you used, perhaps someone who is familiar with it can offer some advice. What was the date range for the messages that were recovered?

 

Thank you so very much. The boxes were damaged but I got most if not all inbox items with attachments back as well as most of the sent items (attachments gone though) by using the OE-Mail recovery program that you suggested. (Inbox folder was 1.88 g - there was a warning message for a "high water mark" but it was in the deleted items box ...???)

I had tried (purchased) two other programs and they did not work nearly as well.

We really appreciate your expert help!
K