My Browser keeps reverting to proxy server!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by trevcape, Nov 21, 2013.

  1. trevcape

    trevcape Private E-2

    Hi Major Geeks, hope everyone is well.
    My problem is as follow: Every time I log on my browser automatically reverts to a proxy server setting. I am using Chrome as my browser but the same thing happens when I use Internet Explorer. I then go into internet settings > advanced>connections> Lan settings an untick the proxy server box and then tick the select automatically box. This works for a while and then reverts back to proxy! Its really maddening when I have no control!
    I have used spybot search and destroy, Macafee virus scanner, Spyware blaster and Malware bytes anti malware programs to no avail.
    I also tried a registry setting change as shown by Kestrel13! but this didnt do it either. Im running win7 Pro 64 bit. You sorted out a problem for me sometime ago for mediafinder.exe which I was very grateful for, just hope you can do the same for this annoying problem.
    Many thanks in advance
    Trev
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  3. trevcape

    trevcape Private E-2

    Hi again Kestrel, Thanks for your recent response. I have done most of what you asked of me, but I had trouble locating the logs. I ran roguekiller again and have attached the log, I hope this doesnt cause confusion.
    Well the problem still remains and Im wondering if its me doing the wrong things! Whenever I manually untick the proxy server box in Chrome settings and return to my work, after a while it goes back to the proxy setting box.
    This is recurring all the time and is slowing up my web site downloads and everything else! I didnt go onto the alternative scans because I am hoping you can Identify the problem from the logs. One thing I have done under the advanced tab in settings was to untick the box which says 'use http 1.1 through proxy connections' ?? Dont know if this would make any difference, well it didnt. Also I have recently bought a tablet and set it on 'sync' so that my emails etc work together, would this contribute anything towards the problem.
    I know you are busy guys but hope you can sort this out for me. Tell me if you need anymore information and I will duly respond.
    Thanks again.
    Ps You can probably tell from my terminology that Im NOT a geek, so make it simple please
    Thanks
    Trev
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there Trev, these instructions should be clear enough to follow with ease. Here we go. :)

    Re run Hitman Pro and have it delete all of the Malware remnants, Potential Unwanted Programs & also have it fix the item on the "Repairs" tab. This should end the proxy problem.



    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    • R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.softonic.com/MOY00002...mi=32f86da70000000000001c6f653e8a90&toi=16031
    • R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:16110;https=127.0.0.1:16110
    • O3 - Toolbar: (no name) - !{2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
    • O4 - HKUS\S-1-5-18\..\Run: [SearchProtect] \SearchProtect\bin\cltmng.exe (User 'SYSTEM')
    • O4 - HKUS\.DEFAULT\..\Run: [SearchProtect] \SearchProtect\bin\cltmng.exe (User 'Default user')
    • O20 - AppInit_DLLs: c:\progra~2\search~1\datamngr\mgrldr.dll

    NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

    After clicking Fix exit Hijackthis.




    Download and run OTM.

    Download OTM by Old Timer and save it to your Desktop.

    • Right-click OTM.exe And select " Run as administrator " to run it.
    • Paste the following code under the [​IMG] area. Do not include the word Code.
    Code:
    :Processes
    explorer.exe
    
    :reg
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "SearchProtect"=-
    [HKEY_USERS\S-1-5-21-4243903602-169609973-1170628408-501\Software\Microsoft\Windows\CurrentVersion\run]
    "SearchProtect"=-
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=""
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{8A96AF9E-4074-43b7-BEA3-87217BDA7406}]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2410}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{69C02672-AAD3-4166-AAD5-CB0BBC92FD77}]
    
    :files
    C:\ProgramData\ParetoLogic
    C:\Program Files (x86)\ParetoLogic
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large [​IMG] button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it into notepad, save it as something appropriate and attach it into your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.






    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.



    Run Hitman again, (just a scan) and attach log.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  5. trevcape

    trevcape Private E-2

    Kestrel many thanks for your speedy reply and further instructions. I tried loading Hitman Pro authors version 64 bit but after scan is run it announces it wants me to pay! Is this correct as the first scan was for free. Sorry to be as pain but could you advise please.
    Regards Trev
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    [​IMG] Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry (or proxy) tab and locate this detection:

    • [PROXY IE][PUM] HKCU\[...]\Internet Settings : ProxyServer (hxxp=127.0.0.1:16110;hxxps=127.0.0.1:16110 [Country: (Private Address) (XX), City: (Private Address)]) -> FOUND

    Place a checkmark next to this item, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.




    • Right-click OTM.exe And select " Run as administrator " to run it.
    • Paste the following code under the [​IMG] area. Do not include the word Code.

    Code:
    :Files
    C:\Users\Trevor\AppData\LocalLow\ShoppingReport2
    C:\Program Files (x86)\Conduit
    C:\ProgramData\Tarma Installer
    C:\Users\Christine\AppData\LocalLow\Conduit
    C:\Users\Christine\AppData\LocalLow\searchquband
    C:\Users\Christine\AppData\LocalLow\searchqutoolbar
    C:\Users\trev cape\AppData\LocalLow\searchquband
    C:\Users\Trevor\AppData\LocalLow\Conduit
    C:\Users\Trevor\AppData\LocalLow\searchquband
    C:\Users\Trevor\AppData\LocalLow\Softonic
    
    :reg
    [-HKLM\SOFTWARE\Classes\AppID\{39CB8175-E224-4446-8746-00566302DF8D}]
    [-HKLM\SOFTWARE\Classes\Interface\{087CDC12-0A11-4D1D-8DCF-44185D7C3496}]
    [-HKLM\SOFTWARE\Classes\Interface\{088BF3A9-6AE8-47B9-A3FB-26262F236C79}]
    [-HKLM\SOFTWARE\Classes\Interface\{2AC7B9EB-3881-4EB9-8DEE-0A731A309FDE}]
    [-HKLM\SOFTWARE\Classes\Interface\{349C0469-ACDD-49DF-9B3E-0D82E7C7DC4D}]
    [-HKLM\SOFTWARE\Classes\Interface\{41226591-6F7A-4082-B63A-67FE4A0CF7A6}]
    [-HKLM\SOFTWARE\Classes\Interface\{55D69CD1-6715-4C40-BF05-9519AC4DC6E6}]
    [-HKLM\SOFTWARE\Classes\Interface\{66C8FD57-54C4-4D4F-BC95-DCCC763B410A}]
    [-HKLM\SOFTWARE\Classes\Interface\{717BAE33-7061-4279-8AE5-6C13BC8AF3F9}]
    [-HKLM\SOFTWARE\Classes\Interface\{84F06F7A-F811-48D7-8B34-3F4145183D8F}]
    [-HKLM\SOFTWARE\Classes\Interface\{88F6D55F-AA3F-4003-BE69-4AC1998D6492}]
    [-HKLM\SOFTWARE\Classes\Interface\{8DBCDED5-08AD-41A2-9BBC-235D84F4FE06}]
    [-HKLM\SOFTWARE\Classes\Interface\{A0F66203-1A86-4812-9603-A57E09A4D7A3}]
    [-HKLM\SOFTWARE\Classes\Interface\{BC39D1B3-4471-41C1-AACA-E097FAF4B7AA}]
    [-HKLM\SOFTWARE\Classes\Interface\{DEB85542-1311-4EC6-8A32-5372EB27FC94}]
    [-HKLM\SOFTWARE\Classes\Prod.cap]
    [-HKLM\SOFTWARE\Classes\Record\{2009AF2F-5786-3067-8799-B97F7832FDD6}]
    [-HKLM\SOFTWARE\Classes\Record\{425E7597-03A2-338D-B72A-0E51FFE77A7E}]
    [-HKLM\SOFTWARE\Classes\Record\{915BB7D5-082E-3B91-B1E0-45B5FDE01F24}]
    [-HKLM\SOFTWARE\Classes\Record\{FB2E65F4-5687-33EF-9BBF-4E3C9C98D3B9}]
    [-HKLM\SOFTWARE\Classes\Wow6432Node\AppID\{39CB8175-E224-4446-8746-00566302DF8D}]
    [-HKLM\SOFTWARE\DomaIQ]
    [-HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3152E1F19977892449DC968802CE8964]
    [-HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\649A52D257CA5DB4EAAE8BA9EB23E467]
    [-HKLM\SOFTWARE\Tarma Installer\Components\{9307081B-7444-494C-8CF6-2FA7C0E92BFB}]
    [-HKLM\SOFTWARE\Wow6432Node\Conduit]
    [-HKU\S-1-5-21-4243903602-169609973-1170628408-1000\Software\AppDataLow\Software\Crossrider]
    [-HKU\S-1-5-21-4243903602-169609973-1170628408-1000\Software\AppDataLow\Software\Smartbar]
    [-HKU\S-1-5-21-4243903602-169609973-1170628408-1000\Software\Conduit]
    [-HKU\S-1-5-21-4243903602-169609973-1170628408-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{9D717F81-9148-4f12-8568-69135F087DB0}]
    [-HKU\S-1-5-21-4243903602-169609973-1170628408-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}]
    
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large [​IMG] button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.


    Describe how things are running now.
     
  7. trevcape

    trevcape Private E-2

    Hi again Kestrel
    Ive tried your recommendations but unfortunately the problem is still with me!
    Also this time when I turned on just now my pc wouldnt boot up and I had to put another monitor on this gives me the option of a windows restore which I did then put my other monitor back on, all running now.
    Dont know if the restore put back the problems but prior to this my proxy server still wont go away (see image of problem) and every time i turn on I have to go to the connections tab in settings and untick the box otherwise things will not run right. Further help is needed please, or should I just back the car over my pc and go out for the day!

    Look forward to your advice and thanks so far
    Trev
     

    Attached Files:

    Last edited by a moderator: Dec 6, 2013
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Download OTL to your desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

    When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

    Attach both of these logs into your next reply.


    Also, please re run RogueKiller (just a scan! Don't fix anything!) and attach log.
     
  9. trevcape

    trevcape Private E-2

    Hi again Kestrel thanks for your speedy reply.
    Well I have run the 2 programs and have attached the logs.
    I have a feeling this may be what you require to get me out of this irritating prob. Thanks
    Trev
     

    Attached Files:

  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    [​IMG] Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry or PROXY tab and locate this 1 detection:

    • [PROXY IE][PUM] HKCU\[...]\Internet Settings : ProxyServer (hxxp=127.0.0.1:16110;hxxps=127.0.0.1:16110 [Country: (Private Address) (XX), City: (Private Address)]) -> FOUND

    Place a checkmark next to this item, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.





    We need to run an OTL Fix

    • Right-click OTL.exe to run it. If Windows UAC prompts you, please allow it.
    • Copy and Paste the following code into the textbox. Do not include the word Code

    Code:
    :otl
    IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.softonic.com/MOY00002/tb_v1?SearchSource=10&cc=&mi=32f86da70000000000001c6f653e8a90&toi=16031
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:16110;https=127.0.0.1:16110
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
    O20:[b]64bit:[/b] - AppInit_DLLs: (C:\PROGRA~2\SEARCH~1\Datamngr\x64\mgrldr.dll) -  File not found
    [2013/12/01 18:16:09 | 000,000,000 | ---D | C] -- C:\Users\Trevor\AppData\Local\WhiteListing
    [2013/12/01 18:16:09 | 000,000,000 | ---D | C] -- C:\Users\Trevor\AppData\Local\TBHostSupport
    [2012/10/28 20:47:41 | 000,000,000 | ---D | M] -- C:\Users\Trevor\AppData\Roaming\SpeedyPC Software
    [2011/12/16 12:59:25 | 000,000,000 | ---D | M] -- C:\Users\Trevor\AppData\Roaming\UpdateTemp1075860584
    @Alternate Data Stream - 180 bytes -> C:\ProgramData\TEMP:4CD3F344
    @Alternate Data Stream - 119 bytes -> C:\ProgramData\TEMP:5C321E34
    @Alternate Data Stream - 1086 bytes -> C:\Users\Trevor\AppData\Local\WPDmB44ig537EO:jaCcA6Gn2HjxbBIUwJAh
      
    :commands
    [EMPTYTEMP]
    [RESETHOSTS]
    [REBOOT]
    • Then click the Run Fix button at the top.
    • Click Image.
    • OTL may ask to reboot the machine. Please do so if asked.
    • The report should appear in Notepad after the reboot. ATTACH that report in your next reply.



    • Now re run OTL again (just a scan) and attach log.
    • Same for RogueKiller.
    • How are things running?
     
  11. trevcape

    trevcape Private E-2

    Hi once again Kestrel
    My last run of Roguekiller still flags up 2 files under Proxy tab although I deleted as per your instructions. There is a query about the running of the RK scan however. When the scan is complete you ask me to place a check mark next to the item to be deleted. The scan does not give me an option to do this (see marked up image) so I just highlighted the file item and pressed the delete button, this seemed to get rid of the line as shown in the logs attached but it has reappeared under the connection tab in chrome settings!
    I have done no futher deletions as I wanted to show the current logs.
    Regards
    in anticipation Ps the tick in the proxy box is still there as I type this
    Trev
     

    Attached Files:

    Last edited by a moderator: Dec 9, 2013
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Are you sure because at 8.20pm you ran a scan which shows it there.

    Then LATER on, at 9.08pm you ran a scan which shows it gone.

     
  13. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please download Combofix to your desktop. Please refer to these instructions prior to running.
     
  14. trevcape

    trevcape Private E-2


    Hi Kestrel
    Im feeling weary. Have run the ComboFix program and attach logs to you also image of the popup settings box showing that bloody tickmark in the "use a proxy server for LAN box. Shouldnt the tick be in 'Automatically detect settings' box? There doesnt seem any way to get rid, or is there or should it matter?

    Sorry to be a pain but this seems to have beaten all the malware measures taken.
    Regards Trev
     

    Attached Files:

  15. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Trev, I know it's frustrating. :( I'm doing my best to work this out. Hang in there.
     
  16. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  17. trevcape

    trevcape Private E-2

    Hello Kestrel I do appreciate how hard your trying:)
    Tried to reset Internet Explorer to no avail as I run through the process I end up with the following message 'This Microsoft Fix it does not apply to your operating system or application version' ??? I also tried to reinstall IE9 but it wouldnt let me saying that it was already on my system! What to do now please:cry
    Thanks again Trev
     
  18. trevcape

    trevcape Private E-2

    Update Update Update
    Kestrel Ive managed to load IE 11 and then run the reset explorer settings as per your instructions. It all went through as it should. The proxy setting seems to now be gone from the tick box. Could this be it, COULD IT!!!! It gone midnight and Im going to bed. Just hope in the morning its still doing what it should. Im going to owe you BIG time if this is really it:major
    Trev
     
  19. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Oh I hope so Trev. If not, I'm going to have a word with the boss and see what he thinks about it. So either way, you're going to get fixed, don't worry. ;)
     
  20. trevcape

    trevcape Private E-2

    I was hoping too Kestrel, but guess what? its back in the proxy box again!!
    Had to manually tick the Automatically detect settings box but I know it'll be back.:cry
    Regards Trev
     
  21. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi Trev, I had a feeling it might return. I have pointed Chas in the direction of your thread. Hang in there, he's a very busy man.

    In the mean time, although it could be ground you have already covered, take a look at this and ensure you've followed instructions for Google Chrome and IE.

    Proxy Server - Changing Settings
     
  22. trevcape

    trevcape Private E-2

    Thanks for your time and will run through your advice again
    trev
     
  23. trevcape

    trevcape Private E-2

    Hi Kestrel Ive been through proxy server, change settings again,and its what I have been doing all along! In other words no joy!
    trev
     
  24. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Now we need to use ComboFix by sUBs

    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    DDS::
    uInternet Settings,ProxyOverride = *.local
    uInternet Settings,ProxyServer = http=127.0.0.1:16111;https=127.0.0.1:16111
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      [​IMG]

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Please attach the C:\combofix.txt

    Has it gone now?
     
  25. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Questions:
    • When was McAfee installed? (approximately)
    • When did the problem with ProxyServer begin?
    • Did you notice that McAfee has Proxy Server service running?
    Something to test to see if McAfee is involved.
    • Click the "Start" button and type Services into the Start Search box.
    • You should see the Services gear icon appear up above.
    • Right Click on Services and select Run As Administrator and allow it to run.
    • When the Services dialog box opens you will see a list of services.
    • Scroll down the list until you find the McAfee Proxy service entry.
    • Right-click the McAfee Proxy entry and select Stop. This will stop the service if it is currently running.
    • Right-click the entry again, select Properties and then change the Startup Type menu to Disabled.
    • Okay your way out of this and close the Services form. Then reboot your PC.
    • This should stop McAfee Proxy from starting up.
    • See if ProxyServer settings are gone now. If not, see if you can change them to what you want and then reboot and see if it holds. If not, I have to wonder if it is due to some other software you are running, including possibly McAfee maintaining a list of settings to preserve.
    NOTE to Kestrel13!, I saw a bunch of Conduit and other junkware in logs that needs to be removed still especially since a system restore was performed. For example an OTL log I had seen
     
  26. trevcape

    trevcape Private E-2

    Hi There thanks for getting involved Chas. Ive done what you asked and disabled the McAfee from starting up. However, the problem remains I Installed McAfee (free install) about a year ago when I joined Plusnet my provider. The problem has been with me for about 2 months or so. I have interrogated my wife and grandson to see if they know anything - no joy there! I didnt see if McAfee had proxy server running, but it said 'started' when I first opened service box.
    I havent yet run the Combofix again as suggested by Kestrel, thought Id see if your suggestion worked.
    Regards and thanks again for your support
    Trev
     
  27. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Let's skip that for now and do the below.

    Be patient while doing the below. The fixes can sometimes take quite awhile to run. Especially the permissions repairs. It may be best to kick it off and goto bed or do something else. It is better not to run anything while the repairs are going on.

    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Remove Policies Set By Infections
      • Repair Proxy Settings
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished. If it does not then reboot the PC yourself before continuing.


    Now shut down your protection software (antivirus, antispyware...etc) to avoid possible conflicts.
    • Double-click OTL.exe to run. (Note: if using Vista, Win7 or Win8 use right-click and select Run as Administrator)
    • Copy the text in the code box below and paste it into the [​IMG] text-field.
    Code:
    :OTL
    IE - HKLM\..\URLSearchHook: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTo0.dll (Conduit Ltd.)
    IE - HKLM\..\SearchScopes,DefaultScope = {5CEA3CDA-2536-42FC-9626-7486247E4B7A}
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:16110;https=127.0.0.1:16110
    CHR - plugin: Conduit Chrome Plugin (Enabled) = C:\Users\Trevor\AppData\Local\Google\Chrome\User Data\Default\Extensions\ejpbbhjlbipncjklfjjaedaieimbmdda\2.3.15.10_0\plugins/ConduitChromeApiPlugin.dll
    O2 - BHO: (uTorrentControl_v2 Toolbar) - {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTo0.dll (Conduit Ltd.)
    O3:64bit: - HKLM\..\Toolbar: (no name) - !{2318C2B1-4965-11d4-9B18-009027A5CD4F} - No CLSID value found.
    O3:64bit: - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
    O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - !{2318C2B1-4965-11d4-9B18-009027A5CD4F} - No CLSID value found.
    O3 - HKLM\..\Toolbar: (uTorrentControl_v2 Toolbar) - {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTo0.dll (Conduit Ltd.)
    O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (uTorrentControl_v2 Toolbar) - {7473B6BD-4691-4744-A82B-7854EB3D70B6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTo0.dll (Conduit Ltd.) 
    
    :Reg
    [-hkey_current_user\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
    "ProxyEnable"=-
    "ProxyOverride"=-
    "ProxyServer"=-
    :Commands
    [PURITY]
    [EMPTYTEMP] 
    [EMPTYFLASH]
    [REBOOT]
    • Now click the [​IMG] button.
    • If the fix needed a reboot please do it.
    • Click the OK button (upon reboot).
    • When OTL is finished, Notepad will open. Close Notepad.
    • A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
    • Attach this log to your next message. (See: How to attach)
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the log from OTL
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  28. trevcape

    trevcape Private E-2

    hi Chas, wish I had good news:confused. I ran your suggested progs to the letter and and everything went well! However, after rebooting I went into the browser settings to check and the damned tick was in the proxy server box!
    So I unticked the proxy server box and manually ticked the Automatically Detect Settings box. Then I Restarted my PC three more times the first 2 times the tick had returned to the proxy box and the last time it stayed in the ADS box Then I did the same again with a Reboot, and the result was 2 to proxy server 1 to ADS. Proxy server wins!
    I am attaching logs for you to see, lets hope you can make something out of them which will sort this very tenacious problem out!
    Regards Trev
     

    Attached Files:

  29. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. I still do not think this is a malware problem. I believe it is something you installed and are running the is bring it back. And my first educated guess would be whatever program the below service is supposed to before.​

    023 - Service: MR APP Event Service (EventService) - Unknown owner - C:\Program Files (x86)\MR APP\MRAPP.Event.Service.exe​

    I bet this is some junkware you installed at some point. So let's remove this. Also my educated guess is that it is related to Valued Opinions Notify which you installed. So start by uninstalling this and then run the below for backup.​


    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    [LEFT]:Processes
    explorer.exe[/LEFT]
     
    [LEFT]:Services
    EventService[/LEFT]
     
    [LEFT]:Files
    C:\Program Files (x86)\MR APP
    
    :Commands
    [LEFT][purity]
    [EmptyTemp]
    [start explorer]
    [Reboot][/LEFT]
    [/LEFT]
    

    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.

    • Now click the large [​IMG] button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    • Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file.
    • Attach this log file to your next message.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator). ​

    Then attach the below logs:

    • the C:\_OTM\MovedFiles log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    Last edited: Dec 12, 2013
  30. trevcape

    trevcape Private E-2

    Hi Again ChasI have uninstalled the Valued Opinions Notify and ran the instructions you kindly sent me. Also attached the logs as requested.
    I will do some work and see if the problem continues. Whatever happens I'll let you know.
    Thanks again
    Trev
     

    Attached Files:

    Last edited by a moderator: Dec 13, 2013
  31. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Looks like it is gone to me.
     
  32. trevcape

    trevcape Private E-2

    I just want to say a huge thank you for your patience and extremely helpful instructions and advice which finally got rid of the proxy problem I had. Some way through the exercise i thought it was never going to happen, just as I thought things had been fixed, up jumped the proxy server!
    Will you give a big thank you to Kestrel too.
    Just a couple of things: 1 How can I avoid this again as it normally isnt my style to download without scanning and I would really hate this to happen again. (although as you guys exist I wouldnt be so scared again).
    and secondly can I remove all the logs and icons from all malware progs that you sent me? My desk top looks like theres been some strange party going on.
    Oh and lastly have a brill Christmas and New Year!
    Regards a very happy Trev from Uk

    and the next project is ..... How to improve my WiFi connection to my tablet and laptop its dismal
     
  33. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome from me and Kestrel13!. I'm sure she will be checking in on this post. ;)

    The below should help address your questions, but as noted in the link given in the last step, you are the first and last line of defense. This problem with the proxy was caused by something you allowed to be installed. Protection software cannot protect you from things you choose to do. Everything is not considered malware but there can be side effects from things you install.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
    7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    8. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     
  34. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I told you Chaslang would do the job. ;) I'm glad all is running well again.
     

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