1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

My computer seems to be freezing

Discussion in 'Software' started by nanouk77, May 18, 2005.

  1. nanouk77

    nanouk77 Private E-2

    hi.
    i just bought a new online game and installed it with no problems. When i try to play it, after 2-4 minutes the screen will go black and i have to switch off my p.c.
    After reboot, if i let chkdsk run, it will freeze after a certain amount of time. Again, forcing me to switch off the p.c. I dont know if chkdsk is actually freezing or if its just taking a hell of a long time to do anything. I once left it overnight and it had not moved!

    My P.C's specs are:

    CPU - pentium 4e, 3400mhz
    RAM - 1 gb
    hard drive - 200gb
    OS - XP with SP2

    Thanks very much!
     
  2. kadavill

    kadavill MajorGeek

    Try uninstalling and reinstalling display driver.
    Check for device conflicts,do a dxdiag.
     
  3. nanouk77

    nanouk77 Private E-2

    thanks for the prompt reply.
    I ran dxdiag, no problems reported.
    I dont want to sound to sound niave, but how do i reinstall the display drivers? :confused:
    Thanks
     
  4. kadavill

    kadavill MajorGeek

    Does this occur only for this game?
    Did you check for device conflicts and did you get any error messages?
    What graphic card do you have?
     
  5. nanouk77

    nanouk77 Private E-2

    my graphic card is radeon 9800 series.
    I checked for device conflicts using dxdiag and found under the "network" button the following message:

    "The file dpmplay.dll needed for the service provider "Play on HEAT" is missing
    You should reinstall DirectX to get the latest version."

    That is the only error message i get

    the problem only occurs for this game, and i had a similar problem about 6 months ago for another online game.
     
  6. kadavill

    kadavill MajorGeek

    Reinstall DirectX as sugested, the dll may be needed for network play.
     
  7. nanouk77

    nanouk77 Private E-2

    sorry to sound like a right nugget, but how do i reinstall directx? :eek:
     
  8. kadavill

    kadavill MajorGeek

  9. nanouk77

    nanouk77 Private E-2

    reinstalled directx as requested.
    I ran the game, after 2 mins error message popped up saying:

    "VPU recover
    VPU recover has reset your graphics accelerater as it was no longer responding to graphic driver commands.

    Send error report dont send"

    I clicked "Send" went back to the game for 2 mins then the screen went black and the computer reset. Help!

    Thanks
     
  10. kadavill

    kadavill MajorGeek

    VPU recover TRIES to prevent reboots,the vpu recover kicks in when graphic processor is unable to handle driver commands.
    You may need to reinstall your ATI driver.Which game is this?
     
  11. nanouk77

    nanouk77 Private E-2

    the game is guild wars.
     
  12. kadavill

    kadavill MajorGeek

    Can you check if the graphic card is overheating?
    Is guild wars the most demanding 3d game you have?
     
  13. nanouk77

    nanouk77 Private E-2

    my p.c. dosent feel hot ( i apologise if there is another way of telling if its overheating)
    Guild Wars is probably the most demanding game ive got.
     
  14. kadavill

    kadavill MajorGeek

    Use Everest or another system information software to find the temp.
    You can post this in the hardware section as well.
     
  15. kadavill

    kadavill MajorGeek

    Do you have ATI overdrive?
     
  16. nanouk77

    nanouk77 Private E-2

    ive ran eversoft but cant find the temp.

    ive no idea if ive ati overdrive, ive ran search with no results.
     
  17. kadavill

    kadavill MajorGeek

    What ATI driver are you using?
     
  18. kadavill

    kadavill MajorGeek

    In control panel>display>settings>advanced>adapter>properties
    What are in the general,resources and driver tabs?
     
  19. nanouk77

    nanouk77 Private E-2

    ati multimedia
     
  20. nanouk77

    nanouk77 Private E-2

    general : radeon 9800 series
    device type: display adapters
    manufacturer: ati technologies
    location : PCI bus 1, device 0, function 0
    Device status: This deviec is working properly

    Driver:
    Driver provider: ATI technologies Inc.
    Driver Date: 05/15/2004
    Driver Version: 6.14.10.6451
    Digital Signer: Microsoft Windows hardware Compatibility Publ

    resources
    no conflicts
     

Share This Page

MajorGeeks.Com Menu

MajorGeeks.Com \ All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ NEW! PC Games \ System Tools \ Macintosh \ Demonews.Com \ Top Downloads

MajorGeeks.Com \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds