My log file uploads.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Luckyneil, Apr 17, 2007.

  1. Luckyneil

    Luckyneil Private First Class

    I have completed the Read and run me sticky procedures but was unable to run Bitdefender or Panda scan.

    Here are 3 log files.
     

    Attached Files:

  2. Luckyneil

    Luckyneil Private First Class

    And here is HJT (re-named analyse this)
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to run CounterSpy again and this time do not Ignore all the malware. You need to fix everything. You can ignore WeatherBug if you really feel you want it but fix the other items. Run it in normal boot mode and select Quarantine or Delete. Attach a new log that shows what you fixed.

    See your other thread about BitDefender problems and the Troubleshooting link. See if you can run BitDefender and Panda now after enabling active-x

    What are the below processes for?
    C:\Program Files\Akrontech\enuff\ENUFF.exe
    O23 - Service: ENUFF XP Service (ENXPSVC) - Akrontech - C:\WINDOWS\system32\CVSEXPSS.EXE
     
  4. Luckyneil

    Luckyneil Private First Class

    I quarantined all that Counterspy found. Or at least that's what I thought I did.

    Akrontech and Enuff is a program we use to restrict the kids access to the computer.
     
  5. Luckyneil

    Luckyneil Private First Class

    OK, I sent the wrong Counterspy log. The first time I ran it I closed the program without quarantining. Here is the correct log. I couldn't quarantine all.
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I'm not sure what you mean! It looks like everything was quarantined except for WeatherBug which you deleted. What were you referring to?

    Questions:
    1. What malware problems were you having that prompted you to come here?
    2. Are you still having problems?
    3. Is your copy of Spy Sweeper a free trial version or paid version?
    4. Did you have or do you have the below software installed. Perhaps this is what Enuff Parental Control Software is using and is the reason why I see certain files in folders where they are unexpected
    5. Did you install this Enuff software around Dec 7, 2006
    Uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders which may be left behind by the uninstall:
    C:\Documents and Settings\All Users\Application Data\Sunbelt Software
    C:\Program Files\Sunbelt Software


    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
     
  7. Luckyneil

    Luckyneil Private First Class

    To weatherbug, that wasn't quarantined.
    1. One of my kids spent a LOT of time visiting Porn sites. (He's banned for a long time). The others have been downloadiong a lot of tunes from Limewire. I I have been noticing a slowdown in spite of scanning (with updated versions) regularly with Adaware, Antivir, Spysweeper (yes, it's a paid for version), Spybot and Spyware Blaster. Windows defender is also installed. I( have also noticed a weird phenomenon where a bubble forms and disappears on my screen every 10 minutes. You guys have helped me out big time in the past so I came back for a clean-up.

    2. Too early to say.

    4. I have no idea what Bleepingcomputer is. sdaemon is an Enuff file I think. When I googled it that's what I got.

    5.Enuff has been on our computer for at least 5 years. The date you mention may correspond to a re-install or an update.


    I followed the process for getting Bitdefender to work. I will wait for your post before running it (and Panda).

    Question: You notice I run a lot of anti-spyware stuff. And yet look what Counterspy found. Why remove it ? (I did.)
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That's because you chose Delete!


    Too much realtime protection can cause slow downs and it can make each program less effective. Since Spy Sweeper is a paid version, you should uninstall Windows Defender to avoid conflicts and the excess use of system resources.


    I'm not sure what you mean! Is this still happening? If so, when? Can you get a snapshot of it?

    Attach the logs if you have them.

    Because of the following:
    • it is only a trial that will expire and be of no use
    • it will conflict with Spy Sweeper and cause excessive use of resources and slow your PC down (just like Windows Defender)
    • all scanners will typically find things the others do not. This is why we run a bunch during the cleanup. Some are just scans without a true install. However CounterSpy does require and install and we normally uninstall it after we finish with it unless a user has no other realtime protection and plans to purchase it.
    Is your PC still running slow? If so, when? All operations? Only when online?...... etc?

    You have a few other items you can fix with HJT that are not necessary to load at startup. I list them below. The first item is only of use if you have Remote Control capability on your PC's DVD player. If you don't have a remote control, you don't need it.
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

    Fixing the above with HJT will save more resources and speed up boot time and overall performance.
     
  9. Luckyneil

    Luckyneil Private First Class

    It is still happening. I'll try and hit Printscreen.

    I'll run the other scans later tonight.

    Now, I have 2 PC's networked at my office. One of my backups was infected with a virus. Are there any specific procedures I should be aware of for running the Majorgeeks protocol over a network?
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You did not answer my question about how this first PC is running now. Is it still slow?

    This is a great little screen/window capture utility: FastStone Capture 5.3


    All PCs on the network should be scanned. You did not have any major problems on the first PC we worked on so I don't think you need to do anything special. If you had any infections which were the kind that used network shares to spread, I would have suggested removing all PCs from the network except the one being worked on to keep things from spreading.
     
  11. Luckyneil

    Luckyneil Private First Class

    The PC that is the subject of this thread is a stand-alone PC at home. The other 2 are networked and are in my office.

    My home computer is running and booting faster now. I started Bitdefender and it was finding stuff but after I went to bed someone shut the PC down in spite of a do not touch sign. I'll start it over again.
     
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    For you office PCs, you should start a new thread if it is necessary to work on them. Make sure that you indicate that it is a new PC (i.e. different than your previous thread).

    Before you run BitDefender again, you may want to work thru the below to avoid having it waste your time reporting things in System Restore. Part of the below procedure will empty System Restore points that could be infected.

    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you run Avenger, you can delete all files related to Avenger now.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    9. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  13. Luckyneil

    Luckyneil Private First Class

    You did not have me do steps 1-6.

    I did not do steps 7-9 prior to running BD and Panda whose logs I've attached. The Panda log was too big so I zipped it.

    Lots and lots of (of what I assume are) cookies in a Norton Protected recycle folder. (I removed all traces of Symantec, or so I thought, and not without difficulty, on my last MajorGeeks computer clean-up.)

    Some Hijackers and Trojans also found.

    I will wait for your reply before flushing system restore.
     

    Attached Files:

  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That's a generic procedure that saves me from having to type it all the time.

    You did not follow the directions in step 0 of the READ ME to empty quarantines...etc and Norton NProtect (which you already noticed) which is why your log was too large to post.

    Delete the files BitDefender found:
    C:\Documents and Settings\All Users\Documents\Dominic\kmd171_en.exe
    C:\Downloads\Downloads\Desktop-Destroyer.exe

    And a few from Panda
    C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll
    c:\windows\system32\sdkjk32.exe


    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the Save as type is set to all files Once you have saved it double click it and allow it to merge with the registry.

    Then follow the directions in message number 12 (even flushing system restore), and then follow ALL the directions in step 1 of the READ ME. Make sure you run CCleaner on ALL user accounts as specified. Then you can re-run BitDefender and Panda if desired.
     
    Last edited: Apr 21, 2007
  15. Luckyneil

    Luckyneil Private First Class

    OK, all steps done including running the latest version of CCleaner. I found and deleted all things Norton. There is only one user account on the PC but in Documents & Settings there is NEIL as well as ALL USERS. NEIL is the current, active account.

    I'll run Panda and BD tomorrow.

    Thank You!
     
  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Just attach the logs if you have anymore malware, but rememeber that does not include cookies! ;)
     
  17. Luckyneil

    Luckyneil Private First Class

    BD scan was clean.

    Final Panda scan findings. Please note that I toggled system restore last night.
     

    Attached Files:

  18. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    In message number 14 a indicated that you should delete the below:
    c:\windows\sdkpj32.exe

    Did you have a problem deleting it?
     
  19. Luckyneil

    Luckyneil Private First Class

    No it was easy to delete but it came back. It's file size had 0bytes. Also found these when I took a look with windows explorer:
    • sdkqc32.exe 0 Ko
    • sdktq.exe 0 Ko
    • sdkvn.exe 0 Ko
    The first 3 are in blue and the last one (3rd in above list) is in black. Right clicking and having Antivir scan them yields a no threat response from AntiVir.

    Googling shows that sdkpj32.exe is a trojan but I guess you already knew that. rolleyes

    BTW. I still get that bubble. Actually, it is a circle that appears randomly and then quickly shrinks to nothing before I can hit printscreen.
     
  20. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    These are file names that appear to be typical of an HSA hijacker but you showed no signs of an active hijacker. Please run thisAbout:Buster per the directions on the download page. Attach the log when you come back.


    I'm still not sure exactly what you mean by this or when it occurs. Does it happen all the time? Does it appear over the top of all applications or is it only seen on the Desktop with nothing running? Does it happen in safe mode?
     
  21. Luckyneil

    Luckyneil Private First Class

    I ran About Buster (in safe mode)but it didn't remove the 4 files.
    I deleted them manually and will now re-boot.

    edit: after one reboot the files are not there.
     

    Attached Files:

  22. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    But it did remove some other files that could have been related. Let me know if they return. Have you completed all the steps in the How to protect link I gave you? If not, please finish them.
     
  23. Luckyneil

    Luckyneil Private First Class

    I followed every step in the sticky that had not already been applied to my PC except #9. I will wait so I can explain it to family members (who are going to bitch like hell :D when the computer has new, restrictive behavior).

    Those other files have not returned but these ones look suspicious:
    • windw32.exe
    • winmt32.exe
    • wingh32.exe
    • winto.exe
    • winyf32.exe
    They are all in blue and have a file size marked as 0Ko, There are also some .dat files of 0 Ko size as well such as ogijx.dat (putting the files in blue is just to indicate a size of 0 I guess) Should I manually delete them all?
     
  24. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes they are also left over remnants from an HSA hijacker infection. Are they in the system32 folder or in the base windows folder (C:\windows)? Before you delete them, just tell me that dates on the files! This date would also be an indication of about when you had that infection.
     
  25. Luckyneil

    Luckyneil Private First Class

  26. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    List the file names for me! Are they all zero bytes in size? If not then also give the files size.


    I see from your previous links that you did have an HSA hijacker at one time. Looks like a load of files were left behind but they also look benign too since that have been inactive and were zero bytes in size.
     
  27. Luckyneil

    Luckyneil Private First Class

    All files zero bytes. I only included those found in the windows base folder. There are as many in the system32 folder.
     

    Attached Files:

  28. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The below are all part of the HSA hijacker and should be deleted.
    apikf.exe 5/14/05
    apppei32.exe 5/14/05
    appmu32.exe 5/15/05
    atldr.exe 5/23/05
    atlhy32.exe 5/23/05
    atlvl.exe 4/18/05
    crlb32.exe 5/23/05
    iehj.exe 5/23/05
    ielj.exe 5/16/05
    ieqj.exe 5/20/05
    ipac32.exe 4/26/05
    ipyp.dll 5/07/05
    javalt.exe 5/23/05
    lbhck.dat 5/09/05
    mfcbs.dll 4/29/05
    netxn.exe 5/26/05
    oqigx.dat 4/03/05
    sysrh.exe 5/01/05
    yvqct.dat 2/26/05

    The ones below are not from an HSA hijacker and I'm not sure what they are from. However if they are 0 bytes in size, you also don't need these anyway so delete them too.
    AUTOEXEC.POS 2/19/05
    CONFIG.POS 2/19/05
    MSDOS.POS 4/01/04
    test 4/25/05

    I cannot comment on what you are seeing in the system32 folder without seeing the file names!
     
  29. Luckyneil

    Luckyneil Private First Class

    All files deleted. Here's a new System32 batch.
     

    Attached Files:

  30. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Delete all of those except h323log.txt! I'm not sure what it is for.
     
  31. Luckyneil

    Luckyneil Private First Class

    OK, all deleted. I guess that's it. Thank you very much. I'll be back soon for the office PC's in a new thread.
     
  32. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     
  33. Luckyneil

    Luckyneil Private First Class

    Not quite done!

    I set up a new user account and called it Family. Then I rebooted expecting to get a screen asking me to choose accounts. No such screen came up so I ended my session and then I got the screen. When I chose "Family" I received an error message. Our PC is in French so here's the original and a loose translation

    Windows ne peut pas vous ouvrir une session car votre profile ne peut pas être chargé. Vérifiez que vous êtes connecté au réseau ou que votre réseau fonctionne correctement. Si ce problème persiste, contactez votre administrateur réseau.


    DÉTAIL - Le fichier spécifié est introuvable.


    Windows is unable to open a session because your profile can not be loaded. Ensure that you are connected to the network and that your network is functioning correctly. If the problem persists contact your network administrater.

    Detail - Le specified file can not be found.


    Another item: from within the control panel I can see 3 accounts. Neil, Family and Guest (guest is deactivated). From the screen I get when closing a session there are three accounts to choose from. Administrator, Neil and family. Where does the Administrator acct. come from if it is not visible in the CP?

    Still not done....I got some pop-ups from Errorsafe so I ran Rogue Cleaner and Search and destroy. They picked up items from TrueSword and a few others.

    I was under the impression that my new firewall as well as Spybot (regularly updated) would protect me from further infections. I guess I'm wrong on that one, huh?
     
  34. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Not a malware issue. You will have to address this in the software forum.


    The Administrator account is a default account on all Win XP systems. You normally only have access to it when you boot in safe mode. I say normally because a tweak can be made to the system to make it appear in normal boot mode but that is non-standard.

    You said picked up?? Did they fix it? Do they still appear, if so I need exact details of what and where it is being found.

    There is no perfect solution that can guarantee you will not get infected. In addition you are assuming Spybot is a realtime antispyware protector which it is not unless you enable Teatimer. In its default installation mode, Spybot is an after the fact scanner and it also has the Immunize feature which helps to add thousands of bad sites to your restricted zones to avoid having direct access to those sites. But new sites are created every hour of the day and if you access the sites anyway even though they are restricted (users can by pass this), then you are on your on.

    As stated in the how to protect thread, you are the most important factor in keeping your PC clean. What you download, where you download from, how you download (i.e., P2P or torrents...etc), what you click on, what you install (especially if you do not read the license agreements or privacy statement), where you surf.....etc These are all important factors.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds