Need Help...nwiz.exe And Cant Do A Sys Restore

Stefanie · Oct 11, 2007

I know I have a virus, or trojan....something bad. (1) My WINDOWS file has a ton of files in it that weren't there last week.... (2) I tried to perform a System Restore, and it will not restore to ANY point.... (3) there is something called "nwiz.exe/installquiet/keeploaded/nodetect" in my startup.... and I have no idea what Nvidia is... and (4) various error messages keep popping up.... I need someone's help please! Do I attach a copy of a Hijack this log in order for someone to help me? Pardon my ignorance, but this is the first time I have ever used a forum format for help with my computer.....Thanks.

abri · Oct 11, 2007

Stefanie said: ↑

I know I have a virus, or trojan....something bad. (1) My WINDOWS file has a ton of files in it that weren't there last week.... (2) I tried to perform a System Restore, and it will not restore to ANY point.... (3) there is something called "nwiz.exe/installquiet/keeploaded/nodetect" in my startup.... and I have no idea what Nvidia is... and (4) various error messages keep popping up.... I need someone's help please! Do I attach a copy of a Hijack this log in order for someone to help me? Pardon my ignorance, but this is the first time I have ever used a forum format for help with my computer.....Thanks.
Click to expand...

Hi Stefanie!
Welcome to Major Geeks!
Nvidia is your graphics card.
Please tell us what error messages you are getting. If you can't use System Restore, it's possible your system restore points are infected. Please follow the instructions and links in the box below:

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

If, after doing ALL of the above, you still have a problem, make sure you have booted to normal mode and run the steps in Downloading, Installing, and Running HijackThis taking care to install it as per the instructions to the proper folder and to properly rename the hijackthis.exe file to analyse.exe. This is very important due to some new infections going around!

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

CounterSpy (this one must be saved by you)

(AVG Antispyware log) – this one ONLY IF you were not able to run CounterSpy

Bitdefender – from step 6

activescan.txt – from the Panda scan from step 6

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

hijackthis.txt – the log from the analyse.exe scan – (HijackThis has to be renamed and be in the proper folder – read the instructions!)

NOTE:You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
Click to expand...

abri

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Need Help...nwiz.exe And Cant Do A Sys Restore

Stefanie Private E-2

abri MajorGeek

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Need Help...nwiz.exe And Cant Do A Sys Restore

Stefanie Private E-2

abri MajorGeek

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