Need Help on unknown virus/malware/dialer

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by liverunited8, Aug 1, 2007.

  1. liverunited8

    liverunited8 Private E-2

    Hello people! I just bought a new computer. Everything is freshly installed but my antivirus(Active Virus Shield) keeps prompting me many different kinds of trojans and dialers. Is there a way for you guys to see whats going using HijackThis?

    I've got some documents in the system thus formatting would be the last thing i'll wanna do.

    Thank You!
     
  2. liverunited8

    liverunited8 Private E-2

    This occurs whenever I reboot or boot up my computer.

    I'm using Windows XP SP2, IE7

    1st problem
    Generic Host Process for Win32 Services has encountered a problem and needs to close.

    Pop up when my pop up is already at the maximum.
    Pop up shows internet live security center

    2nd Problem
    Information bar says:
    This website wants to install the following add-on: "WinAntiVirusPro2007FreeInstall.cab" from "WinSoftware Corporation, Inc.".
    Of course I did not install it.

    3rd problem
    Another Pop up
    This website wants to install the following add-on: "winAntiSpyware2007FreeInstall.cab" from "WinSoftware Corporation, Inc."

    4th problem
    Trojan Program:
    Trojan.Win32.Agent.asu

    File:
    C:\windows\system32\DefLib.sys

    5th problem
    Other viruses detected and found in the antivirus list
    Trojan-Dropper.Win32.Agent.bmk (in 7 different location)
    Trojan-Downloader.Win32.Tiny.id (in 10 different location)
    Trojan.Win32.Pakes.e (in 4 different location)
    Trojan.Win32.Inject.ch
    Trojan.Win32.Dialer.qn
    Trojan.Win32.Agent.asu (in 4 different location)
    Trojan-PSW.Win32.LdPinch.bex (in 3 different location)
    Trojan.Proxy.Win32.Dlena.cw (in 2 different location)
    Trojan.Proxy.Win32.Agent.mx
    Trojan-Downloader.Win32.Small.eqn
    Monitor.Win32.Perflogger.ca
    SpamTool.Win32.Delf.n (in 2 different location)
    Adware.Win32.Virtumonde.jp (in 2 different location)
    Adware.Win32.Virtumonde.bq
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Majorgeeks!

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds