Need Help removing malware

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis​

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • CounterSpy - only for Windows XP, 2K, & NT users
  • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

Sorry but performing those steps properly means that you have to attach ALL 6 logs requested in the READ ME. HijackThis is the very last thing we request in that list and it should be the last thing attached. These logs are clearly requested in the READ ME and are required prerequisites to posting a HijackThis log. Based on the way you have HijackThis renamed (analyse.exe.exe) with two extension, I would also bet that you did not do step 2 of the READ ME properly. Please do step 2 now to avoid further delays.

Who setup the below and are they required?
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.80.1.3:3128
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 209.95.199.23;10.4.20.7;aps1;epsi;209.95.199.52;192.1.99.55;api;10.5.15.0;10.4.20.147;10.4.108.107;10.4.109.100;<local>

Also the below are questionable. It is very rare that anything really needs to be put into the Trusted Zone. We nromally remove all of these. Are they really required.
O15 - Trusted Zone: http://*.api_db
O15 - Trusted Zone: http://*.aps1
O15 - Trusted Zone: http://*.epsi
O15 - Trusted Zone: http://*.api_db (HKLM)
O15 - Trusted Zone: http://*.aps1 (HKLM)
O15 - Trusted Zone: http://*.epsi (HKLM)
O15 - Trusted IP range: http://10.4.20.7
O15 - Trusted IP range: http://10.4.20.7 (HKLM)