Need to Remove Security Tool

Can you boot into safe mode, and if so, run task manager? I need to know what all the .exe processes are that are running.

Also, can you log into a different user profile? If so, you may be able to run SAS, MBAM and MGTools from that account.

Let me know!

 

Either you didnt allow MGTools to run to completion or the malware blocked it from running. You do have it here:
C:\MGTools.exe??

Avira doesn't like MGTools, so make sure it is disabled when you run it.

Do this first:

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::
File::
c:\programdata\sawikali
c:\programdata\risojema
c:\programdata\zefinuve
c:\programdata\lotibuye
c:\programdata\linivini
c:\programdata\difebebu
c:\programdata\nawodope
c:\programdata\dotipiwu
c:\programdata\gagekije
c:\programdata\lobuzosi
c:\programdata\zodogupe
c:\programdata\gukevewi
c:\programdata\pokarisu
c:\programdata\bakedosu
c:\programdata\goveyudi
c:\programdata\yavawoji
c:\programdata\danipowu
c:\programdata\yozezazu
c:\programdata\dehojaro
c:\programdata\sehajiwi
c:\programdata\virinida
c:\programdata\tuluferu
c:\programdata\dasakebe
c:\programdata\yilefaju
c:\programdata\fibikavi
c:\programdata\zaworido
c:\programdata\rujamika
c:\programdata\pimihiva
c:\programdata\nenunizo
c:\programdata\zitofavi
c:\programdata\telelepu
c:\programdata\sibofuda
c:\programdata\yutepuwa
c:\programdata\rurileka
c:\programdata\dolaribe
c:\programdata\welemige
c:\programdata\yetoravu
c:\programdata\goyinoro
c:\programdata\kivereza
c:\programdata\hofegope

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe

* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). Make sure you argee to the HJT license and let it run until it tells you it is finished.

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

 

MGTools is not working. Let's do this.

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::
Folder::
c:\programdata\yutepuwa
c:\programdata\woyawizi
c:\programdata\kiyejebe
c:\programdata\wowegape
c:\programdata\tuluferu
c:\programdata\zodogupe
c:\programdata\sawikali
c:\programdata\risojema
c:\programdata\zefinuve
c:\programdata\lotibuye
c:\programdata\linivini
c:\programdata\difebebu
c:\programdata\nawodope
c:\programdata\lobuzosi
c:\programdata\dotipiwu
c:\programdata\gagekije
c:\programdata\gukevewi
c:\programdata\pokarisu
c:\programdata\bakedosu
c:\programdata\danipowu
c:\programdata\goveyudi
c:\programdata\yavawoji
c:\programdata\yozezazu
c:\programdata\dehojaro
c:\programdata\sehajiwi
c:\programdata\virinida
c:\programdata\dasakebe
c:\programdata\yilefaju
c:\programdata\fibikavi
c:\programdata\zaworido
c:\programdata\rujamika
c:\programdata\pimihiva
c:\programdata\nenunizo
c:\programdata\zitofavi
c:\programdata\telelepu
c:\programdata\sibofuda
c:\programdata\betifupu
c:\programdata\bujiwofi
c:\programdata\lobeyari
c:\programdata\sonusoya
c:\programdata\fabuyoju
c:\programdata\yahosuze
c:\programdata\lofuvika
c:\programdata\zonoyago
c:\programdata\duzurosa
c:\programdata\wineyipe
c:\programdata\siruguhu
c:\programdata\jopafuyi
c:\programdata\fohomewi
c:\programdata\nagomone
c:\programdata\vinomisu
c:\programdata\zudotumo
c:\programdata\divasalo
c:\programdata\soveveje
c:\programdata\wayapego
c:\programdata\welemige
c:\programdata\yetoravu
c:\programdata\goyinoro
c:\programdata\kivereza
c:\programdata\hofegope
c:\programdata\livukafa
c:\programdata\vemifaju
c:\programdata\tuyuvela
c:\programdata\budabaze
c:\programdata\rurileka
c:\programdata\dolaribe
c:\programdata\zanasawe
c:\programdata\lonafaze
c:\programdata\fokivilo

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe

* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click and choose Run as Administrator


You only need to get one of them to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

1. Rkill.exe
2. Rkill.com
3. Rkill.scr
4. Rkill.pif

Once you've gotten one of them to run then try to immediately run the following.

Now download and Run exeHelper from Raktor

• Please download exeHelper to your desktop.
• Double-click on exeHelper.com to run the fix.
• A black window should pop up, press any key to close once the fix is completed.
• A log file named log.txt will be created in the directory where you ran exeHelper.com
• Attach the log.txt file to your next message.

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Now run this: Using Malwarebytes Anti-Malware

Now run this: Using MGtools


Now you need to attach (See: HOW TO: Attach Items To Your Post ) the below logs created while running the above scans

• exeHelper log
• Malwarebytes Anti-Malware log
• MGlogs.zip - normally it is C:\MGlogs.zip - only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder.

 

We are still not getting a log with MGTools. Download the latest version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one. Tell me exactly what happens.

 

The MGTools ran this time. I can tell you that a lot of your problems are having two AV programs installed:
McAfee SecurityCenter
Avira AntiVir Personal - Free Antivirus

You need to uninstall one of them!!

You also need to double the amount of RAM you have in order to run Vista:

Code:

Installed Physical Memory (RAM)    1.00 GB    
Total Physical Memory    0.99 GB    
Available Physical Memory    268 MB

Use windows explorer to find and delete:
C:\ProgramData\tukunigi
C:\Users\Jim\AppData\Local\temp\MAR8AB4.tmp
C:\Users\Jim\AppData\Local\temp\notes2CBB50
C:\Users\Jim\AppData\Local\temp\ppcrlui_5572_2.ui

Now use add/remove programs to uninstall:
Java(TM) SE Runtime Environment 6

Reboot and download and install:
Java Runtime 6

Tell me what issues you are having.

 

That is because the MGTools turned it off. We will fix all that now:

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Go to add/remove programs and uninstall HijackThis.
7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. If you are running Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore ato create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   
   • How to Protect yourself from malware!

 

You are most welcome...safe surfing.