newbie to your site hoping i posted in right spot?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by newbie2008, Nov 19, 2008.

  1. newbie2008

    newbie2008 Private E-2

    hi i am new to your site and have been reading up on your cleaning malware procedures i went through the read me and done all sas found nothing and here r my logs from mgtools my comp seems to run fine (xp home edition sp3 avg free 8.0 spybot and adaware se as i am having troubles installing 2007 or 2008 this is my reason for trying the cleaning procedures
    thanks for your time in this matter
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You need to attach the other logs that were requested in the READ & RUN ME. You must attach them even if nothing was found. That way we know the correct versions were run.

    Also you must disable Spybot's Teatimer as we requested in the READ & RUN ME. See this: How to disable Spybot's TeaTimer

    Also MGtools did not run properly. Did you notice any of the error messages that are mentioned in the Using MGtools I guessing you may have Error Type # 1 and should apply that fix. Then run MGtools again and attach a new log.

    Note if you only problem is that of installing Ad-Aware 2008, then uninstall the old version you have and skip installing the new versions. That are not that effective. SUPERAntiSpyware is much much better. And when you combine SAS with MBAM, you are way better off than using Ad-Aware.
     
    Last edited: Nov 22, 2008
  3. newbie2008

    newbie2008 Private E-2

    thanks for the response i am thinking you are right on the ad-aware what is MBAM? no sure what that is?
     
  4. newbie2008

    newbie2008 Private E-2

    hello again i am attaching the first 3 logs here however this is my 2nd computer i have to change a cpu fan in the one we were working on before this is on the same connection as other runs xp home sp 3
     

    Attached Files:

  5. newbie2008

    newbie2008 Private E-2

    here is the 4th log
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    MBAM = Malwarebytes Anti-Malware ;)

    Your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  7. newbie2008

    newbie2008 Private E-2

    thank you very much for your help after doin all the steps i saw a nice speed increase unexpectedly and ad-aware installed after i did final re boot but i can see its a resource hog so probably will switch to the mbam ;) which i know see i am slow :-o but again thank you!!
     
  8. newbie2008

    newbie2008 Private E-2

    hello again i replaced the cpu fan in the 1st comp we were working on i ran all the read me run me and not sure if mgtools ran properly again? i got a error: 16bit subsystem MS-DOS Subsystem
    C:\WINDOWS\System32\cmd.exe
    SYSTEM\CurrentControlSet\VirtualDeviceDrivers Virtual Device Driver format in the registry is invalid
    i did the fix however there was no virtual device driver file in reg? so i add the multi string VDD in the main file is that correct? also got the processdll error i downloaded and ran the fix and am going to run mgtools again i am attaching first 3 logs here and fourth in second post then later ill post my new mgtools log thank you again
    p.s. this time sas found a trojan.systemdriver!!
     

    Attached Files:

  9. newbie2008

    newbie2008 Private E-2

    heres the fourth log the mgtools log
     

    Attached Files:

  10. newbie2008

    newbie2008 Private E-2

    here's the log from my second scan still got the 16 bit error message but corrected the processdll error hopefully u can walk me through the registry repair on the 16 bit error since there is no virtual device driver file??:confused
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are still clean. You don't need to worry about this error since everything ran okay anyway. The instructions in the Using MGtools link normal cover the reasons for getting this error.
     

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