no desktop, after virus removal

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by pappyscrapster, Sep 21, 2011.

  1. pappyscrapster

    pappyscrapster Private E-2

    Hi again new system new problem, Can I follow "do this first rules, w/ out my desktop or from safe mode, which happens to be the only way to get into this system? Or is there another way to restore the desktop icons etc?
    Thanks
    Pappy
     
  2. pappyscrapster

    pappyscrapster Private E-2

    symptoms that I've gleened, no desktop, taskbar, icons, black screen, other core programs not working right or not at all including device mang, add remove,, advanced system tools, seems all the major core functions are non responsive or maybe gone, seems a nephew got a hold of it and tried to transfer some of grandmas files, restore or back up partition is empty, system restore not working or no restore points. Yet the system boots reg, SAS and Malware did find some "rouge (x4) can not find log,,can boot into safe and the thing runs like a top, everything works as normal, desktop,icons, shortcuts etc,,?
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please download and save the below tool from Grinler @ bleepingcomputer to your Desktop or anywhere else you can find it ( if the Desktop is not showing )

    http://download.bleepingcomputer.com/grinler/unhide.exe

    Now run it. Now see if you can find the items that seemed to be missing?
     
  4. pappyscrapster

    pappyscrapster Private E-2

    Assuming you mean from safe mode?
    ran from safe mode, no change.
    Thank you Tim
     
    Last edited: Sep 21, 2011
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Normal mode is preferable, but if you can only do it in safe mode, that is ok.
     
  6. pappyscrapster

    pappyscrapster Private E-2

    Additional info


    In the normal running windows environment ( no desk top task bar etc,, Ive noticed that useing wind task mang, > services, many of the needed services are stopped and I can not re-enable them I get the access denied,,
     
  7. pappyscrapster

    pappyscrapster Private E-2

    when I reboot to reg desktop and navigate to unhide, it won't run, everything stalls, window, links, etc
    Thanks
     
  8. pappyscrapster

    pappyscrapster Private E-2

    Never mind Client wants a fresh copy loaded.
    Thanks for the time Tim
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No problem. ;)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds