No Internet Acess. No USB Storage Acess. No Way To Run Executables

I am trying to fix my cousin's computer. It's a Dell Inspiron Duo and it's giving me the fits.

Here are the major problems with the computer

• Cannot run executables in regular mode
  • Except in Safe Mode. They do work in Safe Mode.
  • Get this error message: "The specified service does not exist as an installed service" whenever I do in regular mode
• Device Manage appears blank
  • Also in safe mode
• USB Drives are not recognized
  • Also in safe mode. I had to use WinPE disk to read the USB drives and install the programs needed here.
• Can see the wireless network but cannot access them.
  • Also in safe mode

So here are my log files:

 

Delete items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Once the scan is complete press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[3].txt
Attach RKreport[3].txt to your next message. (How to attach)

 

Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.

• Now open Repair_Windows.exe
• Skip to Step 2, complete Step 2
• Now go to Step 3, complete Step 3.
• Go to the Start Repairs tab.
• Press the Start button
• Create a System Restore point if prompted.
• In the Repair Options window, choose the following repairs:
  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair Windows Firewall
  • Repair Internet Explorer
  • Remove Policies Set By Infections
  • Repair Windows Updates
  • Set Windows Services To Default Startup
  • Repair MSI (Windows Installer)
• Place a checkmark in Restart/Shutdown System When Finished
• Fill in the Restart System bubble
• Now click the Start button.
• Be patient while the tool repairs the selected items. Your computer should automatically restart when finished.

Let me know how the system is running once you have completed these steps.

 

Here's what RougeKiller found. It found the ZeroAccess trojan and got rid of it.

However, even after I ran the Windows Repair program, I'm still having the same problems.

 

Please download MiniToolBox and save it to your desktop and run it.

Checkmark following checkboxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List IP configuration
• List Winsock Entries
• List Devices -> All
• List last 10 Event Viewer log

Press Go and attach the result (Result.txt) that pops up. A copy of Result.txt will be saved in the same directory the tool is run.

 

Here's the log file.

 

My recommendation would be to backup your data and reinstall Windows. There are just too many problems with this system.

Sorry and best of luck.