No start button, no desktop icons, no task manager!!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Kerry757, Jan 8, 2006.

  1. Kerry757

    Kerry757 Private E-2

    Please help me! My partner went on a crack website...Norton picked up bloodhound virus but could not repair it...I got a web page desktop saying I am infected with spyware...when I rebooted I have my old desktop background but no Icons, no Start button or tray, no right click and task manager has been 'disabled by your administrator' can anyone please advise me how to resolve this?

    Thanks

    Kerry x
     
  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Welcome to MajorGeeks.com, please follow the steps below:

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis:

    Downloading, Installing, and Running HijackThis
     

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