not-a-virus -- slow computer

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by fblackston, Jan 12, 2009.

  1. fblackston

    fblackston Private E-2

    About 3 weeks ago, my computer started running very slow. I am not the only one using this computer, so it's hard to say what may have caused it. A few days ago, my Zone Alarm program came up with a virus message that "not-a-virus" was detected, so I tried to delete it, but I received another pop-up about 30 minutes later with the same message. There is another computer here that seems to be infected with the same thing. I ran everything in the 'READ & RUN ME FIRST' and they are attached.
    Thanks for the help.
     

    Attached Files:

  2. fblackston

    fblackston Private E-2

    Last log...
     

    Attached Files:

  3. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Step 1:
    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    Again, make sure ALL browser windows are closed when you click FIX.

    Step 2:
    Default Security Settings

    To Default Security Settings:
    For Internet Explorer 6 users:
    Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up navigate to the Security Tab and click Default Level for the following:
    • Internet
    • Local Intranet
    • Trusted Sites
    • Restricted Sites.
    Click OK to exit.

    For Internet Explorer 7 users:
    Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up, navigate to the Security Tab and simply click the "Reset all zones to default level" button. Click OK to exit.

    NOTE: If it's "grey" then it's already at the default level.​
    Step 3:
    Please download ATF-Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF-Cleaner menu to close the program.​
    Your logs look good to me. Once you have completed the above, let me know how things are running.
     

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