not happy with sofwere from you guys bad virus

ok i got a really really bad virus from you guys i would like if you guys delete of your site it was Uniblue DriverScanner 2009 from you guys i and tuusted your site kinda pissed me off that i downloaded stuff off your site and it kill my whole network i had to frag all my computers which took me the whole weekend but i would like you to remove the Uniblue DriverScanner 2009 from your site to make sure one no else has the same problems i had thanks

 

Hi there,

It's Hilary here from Uniblue. I've seen your comment about DriverScanner and can assure you that it contains no malware whatsoever.

If you have any difficulty or issues with any of our sites or products, please contact our Technical Support department, you can reach them here: http://www.liutilities.com/support/ticket/
They will get back to you and help with any technical questions you may have.

Regards,
Hilary

 

i reinstall my OS and then i install that one program then right after that like 10 secs the virus was back which it was stop my task manger from working and regedit so it a has to be that program i have tryed it 6 times .... soo you tell me ..

 

ok i took some time doing some tests and one or two things happen yes the file i have has spywere in it i riped it apart sorry if i messed with some copy rights ETC but it did have spywere so i redownloaded your file again and rip it apart and it does not have spywere in it so the virus i been dealing with has been geting in to any installing program on the drive and if you have a flash drive ETC it trys to get on it even a recovery drive i'm still not sure how it got on your file thou but some how it got in to every installing program on that drive before it jumped thou my network to my other computers but still bugs me is that i reinstall on the OS windows XP and it stills had got it with out install ANYthing on that computer

 

Sounds like the virus was already on your machine or network prior to installing Uniblue and scanning your machine may have simply activated the virus (or possibly a rootkit).

It doesn't sound like you are using any type of anti-virus program? That's playing with fire if you are a careless websurfer.

You had better check your other machines because it is likely that the virus resides on all of them. You will have to remove each machine from the network and inspect them individually, because if you don't any one of the infected machines will re-infect the clean machine that you re-connect to the network.

 

I have to ask the question 'is your OS a genuine copy or one you have downloaded from another (warez) site??

 

the virus hides in the ram and then re-infects the system and sends it self thou the network to other computers yes my windows copy is genuine xD well thanks anyways sorry for jumping at you guys anyways thanks for the help ^_^ ( what liite you did )

 

Hi,after reading the thread poster`s problem and several very helpful responses for the first time,it`s apparent the poster is blaming software obtained here for his/her dilemma.It`s apparent the software is fine and the poster picked up the virus somewhere else.
For what it`s worth,the poster mispells words and uses no puctuation which makes it somewhat difficult to understand.
Everyone who helpfully responded did a lot to help.

We all know some PC/VIRUS problems are very difficult to pin down and it seems to be the case here.

 

hey ya i'm sorry for blaming you guys for the virus yes i'm comeing back 1 month later i got all the computers fixed and everything its not what you guys did i found that it was sitting in one of the other files one of the other computers a muisc file that a friend gave kinda pissed at him but anyways i really sorry but thanks for all your help guys ^_^

 

Hey, thanks for coming back to post and virus scan your 'friend'.

 

Thanks for clarifying that KingKing - as I said previously, Uniblue do not spread malware in any way. I'm glad that you managed to discover the source of your problem.

Regards
Hilary
Uniblue

 

Nicely restrained reply, MA. :-D

Bazza