"Optimum Installer" malware download

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by sro, Nov 8, 2012.

  1. sro

    sro Private E-2

    Hi, Just tried to remove malware and it seems like it worked but not sure why one "Add on": "Save Valet" that I do not want is still in my list and I am not able to get rid of it.

    Got this by accidentally downloading and installing filezilla from an unofficial source. Installed via "optimum installer".

    Attached logs but I apologize I did miss following the last ignore instructions for the HitmanPro. :-o

    How do I know if it is really ok now?

    Thank you very much.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    StartNow Toolbar <--- uninstall this using Revo Uninstaller
    Did you know this was running?

    • O4 - HKCU\..\Run: [Mikogo] "C:\Users\SS- Steph\AppData\Roaming\Mikogo 4\mikogo-host.exe" -asp

    Rerun Hitman and have it delete what it finds.

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    • O2 - BHO: StartNow Toolbar Helper - {6E13D095-45C3-4271-9475-F3B48227DD9F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
    • O3 - Toolbar: StartNow Toolbar - {5911488E-9D1E-40ec-8CBB-06B231CC153F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll

    After clicking Fix exit HJT.

    Delete these folders:
    C:\Program Files (x86)\SaveValet
    C:\Program Files (x86)\StartNow Toolbar

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  3. sro

    sro Private E-2

    Hello!

    tried to uninstall StartNow Toolbar but was not there anymore to uninstall when I ran revo Uninstaller.

    did everything else as you outlined.

    still need to do last couple of steps from original guide.

    It seems like everything is working ok, thanks very much.
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    What do you mean, where you missed running Malware Bytes?
     
  5. sro

    sro Private E-2

    I have to finish steps 6-8, enable UAC and Toggle system restore...

    I dont think I missed running malware bytes. did I?

    Thanks!
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes I think you did miss running Malware Bytes.
     
  7. sro

    sro Private E-2

    Oh I did? sheesh! Should I run Malware Bytes now?

    Thanks!
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yea. Why not. :) Attach the log once done please.
     
  9. sro

    sro Private E-2

    Ok. done running Malware Bytes. see attached log.

    Do you think all is good now?

    Thank you!
     

    Attached Files:

  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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