OtShot, 24x7 Help, and FREE Computer Backup

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these detections:

• 
  [RUN][SUSP PATH] HKCU\[...]\Run : ROC_ROC_APR2013_AV (C:\Users\Tavis\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid 9b0bc11efe264648bb245e697abaf754-40eea88ea66d52b0644b87af4b42bab73a1202c9 --CMPID ROC_APR2013_AV --CMPIDEXTRA 2013) [x] -> FOUND
  [RUN][SUSP PATH] HKCU\[...]\Run : Browser Infrastructure Helper (C:\Users\Tavis\AppData\Local\Smartbar\Application\QuickShare.exe startup) [x] -> FOUND
  [RUN][SUSP PATH] HKUS\S-1-5-21-2539690882-2553571496-3344013800-1001[...]\Run : ROC_ROC_APR2013_AV (C:\Users\Tavis\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid 9b0bc11efe264648bb245e697abaf754-40eea88ea66d52b0644b87af4b42bab73a1202c9 --CMPID ROC_APR2013_AV --CMPIDEXTRA 2013) [x] -> FOUND
  [RUN][SUSP PATH] HKUS\S-1-5-21-2539690882-2553571496-3344013800-1001[...]\Run : Browser Infrastructure Helper (C:\Users\Tavis\AppData\Local\Smartbar\Application\QuickShare.exe startup) [x] -> FOUND
  [TASK][SUSP PATH] next.job : C:\ProgramData\Dimdim\Updater\next.exe [-] -> FOUND
  [TASK][SUSP PATH] next : C:\ProgramData\Dimdim\Updater\next.exe [-] -> FOUND
  [TASK][SUSP PATH] Updater26278.exe : C:\Users\Tavis\AppData\Local\Updater26278\Updater26278.exe /extensionid=26278 /extensionname="Solid Savings" /chromeid=cijeeimilokkhlfjombmalgpabbonmah [x] -> FOUND

Place a checkmark each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Do not reboot your computer yet.

Download OTL to your desktop.

Double-click OTL.exe to start the program.

• Copy and Paste the following code into the Custom Scans/Fixes textbox. Do not include the word Code

Code:

:processes
:killallprocesses
:otl
O4 - HKLM\..\Run: [24x7HELP] "C:\Program Files (x86)\24x7Help\App24x7Help.exe" /STARTUP
O4 - HKLM\..\Run: [OtShot] C:\Program Files (x86)\OtShot\otshot.exe -minimize
:files
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\OtShot.lnk
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\OtShot
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\24x7 Help
C:\Program Files (x86)\OtShot\otshot.exe
C:\Program Files (x86)\24x7Help\App24x7Help.exe
C:\Program Files (x86)\24x7Help
C:\Users\Tavis\AppData\Local\Temp\15116100991029668.tmp
C:\Users\Tavis\AppData\Local\Temp\15116100991032882.tmp
C:\Users\Tavis\AppData\Local\Temp\15116100991043475.tmp
C:\Users\Tavis\AppData\Local\Temp\41530318191044957.tmp
C:\Users\Tavis\AppData\Local\Temp\41530318191045487.tmp
C:\Users\Tavis\AppData\Local\Temp\41530318191045518.tmp

:reg
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"24x7HELP"=-
"OtShot"=-

[HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\Run]
"OtShot"=-
"24x7HELP"=-

:commands
[PURITY]
[EMPTYTEMP]
[RESETHOSTS]
[REBOOT]

• Then click the Run Fix button at the top.
• Click the OK button.
• OTL may ask to reboot the machine. Please do so if asked.
• The report should appear in Notepad after the reboot. Just close notepad and attach this log form OTL to your next message.

Now reboot and rescan with RogueKiller. Attach the new log.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these detections:

• 
  [RUN][SUSP PATH] HKCU\[...]\Run : ROC_ROC_APR2013_AV (C:\Users\Tavis\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid 9b0bc11efe264648bb245e697abaf754-40eea88ea66d52b0644b87af4b42bab73a1202c9 --CMPID ROC_APR2013_AV --CMPIDEXTRA 2013) [x] -> FOUND
  [RUN][SUSP PATH] HKCU\[...]\Run : Browser Infrastructure Helper (C:\Users\Tavis\AppData\Local\Smartbar\Application\QuickShare.exe startup) [x] -> FOUND
  [RUN][SUSP PATH] HKUS\S-1-5-21-2539690882-2553571496-3344013800-1001[...]\Run : ROC_ROC_APR2013_AV (C:\Users\Tavis\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid 9b0bc11efe264648bb245e697abaf754-40eea88ea66d52b0644b87af4b42bab73a1202c9 --CMPID ROC_APR2013_AV --CMPIDEXTRA 2013) [x] -> FOUND
  [RUN][SUSP PATH] HKUS\S-1-5-21-2539690882-2553571496-3344013800-1001[...]\Run : Browser Infrastructure Helper (C:\Users\Tavis\AppData\Local\Smartbar\Application\QuickShare.exe startup) [x] -> FOUND
  [TASK][SUSP PATH] next.job : C:\ProgramData\Dimdim\Updater\next.exe [-] -> FOUND
  [TASK][SUSP PATH] next : C:\ProgramData\Dimdim\Updater\next.exe [-] -> FOUND
  [TASK][SUSP PATH] Updater26278.exe : C:\Users\Tavis\AppData\Local\Updater26278\Updater26278.exe /extensionid=26278 /extensionname="Solid Savings" /chromeid=cijeeimilokkhlfjombmalgpabbonmah [x] -> FOUND

Place a checkmark each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)

Reboot and go to add/remove programs and uninstall:
24x7 Help
Origin
OtShot

You may wish to use:

Startup_CPL

Tell me what issues continue, if any.

 

What issues are you still having, if any?

 

While you have Google Chrome open, type this into the address bar and press ENTER: chrome://chrome/settings/

From here you should be able to remove any settings related to AddChoice.

And you can use the start up CPL I linked to you for the other.

 

Uninstall Chrome, run CCleaner and reinstall. Tell me if that fixed it.

 

You are most welcome.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
7. After doing the above, you should work thru the below link
   
   • How to Protect yourself from malware!

Malware removal from a National Chain = $149
Malware removal from MajorGeeks = $0