PC starting up slow & Laggy after installed new power supply & graphic card. Help?

My computer suddenly starting loading slow and laggy after installing a new power supply, graphics card and graphics card software.

My computer is only 6 months old and was working very well. I was quite happy with it. The startup time was FAST and didn't take nothing for it all to load up and be ready to go. I barely had time to see the company logo splash before everything was already loaded up and ready to go. It was great!

Then I installed a new power supply of 400w today and I also installed a Sapphire Radeon HD6450 1gig graphics card and installed the software that came with it.

Now start up is soooooooooooooo SLOW. I even have a black screen for like a full 2 minutes before windows FINALLY loads in. And even then windows is slow loading. EVERYTHING is loading slow now too. My browser is taking long to open, the icons on my desktop take some time to all pop up, programs take longer to load. It's CRAZY and heart breaking!! Everything was AWESOME until I installed all this stuff. I was only trying to give the computer a graphic card because it didn't have one and I was told I should change the power supply first (it was 150w) and I did all these changes at the same time. So now I have no idea what caused what.

So I uninstalled the graphic card and now the black screen is gone but it still loads just as long but now instead of black screen, it's replaced with the lenovo company logo screen and it just hangs and hangs on that logo screen FOREVER until finally windows loads up and the machine goes. But it's still laggy and slow.

I tried to uninstall the Catalyst software that came with the graphic card but it wouldn't proper uninstall. It was very stubborn. I had to use CCleaner. But now it's finally gone.

I still have the 400w power installed though. should I uninstall that and go back to the 150w? That is the only piece of hardware/software that I added today that I haven't uninstalled yet. Could that really be what's causing all of these problems?

Or is it that catalyst software?
Or was it the graphic card?

But why is it still running slow and hanging up on boot up then?

Cuz I pretty sure I turned on the computer first with the new power supply installed and used it BEFORE I installed the graphic card and it ran fine. So I am thinking the problem is either the graphic card or the software it came with. But I have uninstalled both now and I still have the same lagging very extremely SLOOOW start up.

Please help me out! This is breaking my heart to have my computer malfunctioning so badly. It took me a long time to save up the money for this machine and I spent everything on it. It was a big reward to finally get it and have it be so awesome all this time. It was so worth it too! But now I am completely broke and cannot afford to replace any broken parts or a computer tech to fix it for me. Is there anything I can do?

What could have gone wrong? Could it be a piece of hardware not properly connected to the power supply?

I do not know anything about computers. I just follow directions well and I thought I was doing a good job until this happened. Now I'm totally freaking out because something is obviously wrong and I don't know how to fix it.

I just want it to go back to acting awesome again. What can I do?

I would appreciate any suggestions. Thank you so much!!

I have a Lenovo H520
System Model 10094
Windows 8.0 64 Bit
Intel Core i5-3330 CPU @ 3.00GHz
8192 MB RAM

I'm not sure if those are the right specs that you may want to know but if I left anything out, please ask.

Have a fantastic night tonight and thank you for any help you can offer. :-D

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

So I went ahead and took out the 400w supply and put back in the 150w power supply and it is STILL running slow. So I am back to the original setup (that used to run like a dream) and it did not improve the problem. It is still restarting super slow and making the programs run slow too. I have no idea what happened but it must be something to do with the new power supply or graphic card. Both of them are out of the computer though and the problem still persists. Maybe I didn't uninstall the old drivers completely. Is there a way to fully uninstall all the old video drivers?

Another UPDATE...

It boots just PURRRFECTLY if I turn the computer on from a totally shut down state. It starts fast just liked it used to start before I installed this new hardware. BUT if I RESTART it while the computer is already on ... then it's extremely SLLLOOOWWW again during restart and lags at logo screen before windows starts to load up slowly too. This makes no sense to me. It was working in excellent condition until I replaced the power supply and video card.

Does anybody know why this would happen??

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Download Specy and post the results. Also post a screen shot of Task Manager showing the Performance Tab.

As for Laggy, give a good example of your definition of laggy. Mine is that you are unable to do anything, due to the OS is locked up, or only lets you move the mouse a bit at a time.

I would put back in the 400 watt Power Supply, make sure all cards are seated properly, the SATA drives have the cords connected tight. You may want to pull each card & RAM, along with cords and re-seat them, then try and boot again.

If you boot up with say a Xubuntu Live DVD, does everything run fine? Can you run memtest86+ on a USB pendrive (download Tuxboot, choose Clonezilla i486 and load on a USB Pendrive. It will give an option to test RAM).

You can also test the RAM and other hardware with Ubuntu.

As for the Catalyst Software. Most likely Windows 8.1 download Microsoft's own driver for the video card. Go to amd.com and download the latest driver from there for Windows 8.1 64-bit.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Where do I download Specy from? I looked here but I didn't see it. I want to be sure it's a safe download.

I've included a screen shot of Task Manager showing the Performance Tab.

Laggy meaning, it hangs up a bit when opening programs, or waiting for icons to load on the desktop or hanging up while waiting for my browser to open. None of this happened before. Everything worked fast and nothing would hang. The programs are loading but they take a few seconds more than normal to load. It's like everything is getting stuck on something before anything can be executed on the PC. It's weird. Everything is working but like it's trying to work through molasses or something. But *ONLY* if I reboot while the power is still on.

I put the 400 watt Power Supply back in and I made sure everything was plugged in tight. I re-booted and still it's slow and hanging up on the logo screen and then the windows welcome screen. But it only does this when I reboot. If I turn the computer on from a completely shut off state, then it boots fast and everything works normally. It's the restarting that is slowing everything down for some reason.

I'm going to look for memtest86 to download to run off the flash drive but what do you mean about also downloading Tuxboot and choosing Clonezilla i486?

I'm not very knowledgeable about computers but if you walk me through things, I can totally follow those directions.

I am not sure what you mean about Ubuntu.

As for the Catalyst software, what do you mean "most likely Windows 8.1. " ? I have windows 8.0 and it doesn't show that Catalyst is installed anymore.

Another thing I am worried about is that I keep reading on the internet that you should do a clean uninstall of drivers before you install new ones. I did NOT do that when I installed the new graphic card. So how do I fix that problem too?

But I do not have the graphic card installed right now. I took it out and uninstalled the Catalyst software. I am not sure if I was able to undo the drivers though. So I am confused about that problem too.

Thanks again for all of your great suggestions. I'm gonna start working on finding memtest 86+ and installing it and then posting the results.

Everything else I need a little more instruction & clarification before I can proceed, please.

Thank you!!

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Ok so I found Speccy and here's a screen shot of the summary

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Also, I am having a problem making Memtest86 work on my flash drive. I downloaded the file and extracted it to my flash drive but now what? The readme file says there is nothing more to do other than reboot and I did that but it didn't boot off of the flash drive. So I am confused. Do you know what I am doing wrong?

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Windows 8.x is bloated like a fat pig. She stalls more then a 1977 Ford Pinto. I finally dumped 8 and went with Xubuntu 12.04 lts 64-bit on my laptop. No lag or problems getting away from that Microsoft pig.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Go to tuxboot.org and when you run Tuxboot, choose Clonezilla and then click on the "Update" Radio button.

It should default to the i486 version. Choose your USB Pen drive as the default install location and install Clonezilla. Then when you boot with the Pen drive you will choose from the menu Memtest 86+, and just let it run.

I did leave out one thing. You do have to disable Secure Boot & UEFI in the bios in order to get it to run. I mainly use Clonezilla for making drive images to my NAS. That way if something goes South, I can pull the image and restore.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Can anybody help me with this problem? I am stuck on a slow computer until I can figure it out and it was working so FAST just yesterday. It's KILLING me that it's working so badly all of a sudden! I've seen on the internet that other people have the same problem when they installed a new power supply or graphic card, it slowed their entire system down. But there are no posted solutions. I am hoping my faith in Major Geeks won't let me down!! There's always somebody here who can help. So if anybody can find the solution, I know it's got to be you guys. So please, could somebody help me out here? I'm totally losing my mind over this one.

Thanks!

p.s.
I know windows 8.0 may not be the best choice but I have not had any problems with it for the last 6 months. It was only when I installed the new power supply and graphic card yesterday that everything slowed down. So it's not windows 8.0 doing it because it was fine for months beforehand. It has something to do with that power supply or graphic card or drivers...

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Thank you so much for helping me. How do I disable Secure Boot & UEFI (what is UEFI?) in the Bios?

And after I do those steps to install clonezilla will it make the pen drive automatically bootable?

Thanks again for all your suggestions!

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

I am at the tuxboot.org website and I am really confused by this clonezilla and tuxboot stuff. Is there not an easier way to test the memory? I am not comfortable downloading stuff from websites I know nothing about so this is really confusing to me right now and I'm super paranoid about everything I do to this computer at the moment. It was working so beautifully just a few days ago and now I keep doing stuff to it and nothing is helping and I am afraid I will make things worse. So could you please explain the process to me so it doesn't sound so scary going to a 3rd party website and downloading and running unknown software?

Thank you so much!! Please forgive this paranoid woman for making things difficult but this is the only computer I am going to have for a long time so I am trying to keep it as healthy as possible especially while I am trying to fix it. Please understand.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

See this for how to install tuxboot in Windows, to create the bootable USB Pen Drive. http://tuxboot.org/installation/ It has been around for a long time, and is very safe to use.

As for the lagginess, run a full system Disk Cleanup, and run a Defrag if that has not been done. A lot can be what running processes are in the Startup items, that can cause issues when booting.

Depending on how much you can max the RAM, 8gb is really what 8.x needs to run. Doing the diagnostics for finding out if you have an issue with the RAM, and cleaning up the drive with the Disk Cleanup helps a lot.

Also the more that Windows 8 has to load at the start, the longer it takes to do anything.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Ok, no matter what I do, I cannot seem to make a bootable memtest flash drive OR cd so I have no idea what to do next. I have been trying all day. I can get the files on the disc or flash drive but it is not bootable. The computer will not boot off of either disc or flashdrive and I even tried it on another computer and it still will not work. I followed the directions but they didn't work for me.

I ran all the scans and everything passed with flying colors. I even ran a 4 hour hard drive test and it passed too. The only thing I haven't been able to do yet is test the memory because I am struggling with making a bootable disc or flash drive.

I only have 6 things running at start up, everything else is disabled. I am very careful about downloading or adding programs and I am always defragging and running optimization. I try to keep things very clean. I'm always paying attention to any unused programs so I can uninstall them and I very often check my startup processes to make sure nothing got added in when I wasn't looking. My PC usually runs really fast and smooth. I've not had ANY problems with the system at all. Not until I installed the power supply and graphic card. Now everything is slow as molasses. I see this problem is talked about on the internet when I research it but there is never a solution. This is very frustrating. There was nothing wrong with this machine! I only tried to upgrade it and now it's performing so horribly, even when I went back to original hardware.

I need to figure out how to make a bootable working memtest so I can rule out the memory being the problem but I keep failing at it. The instructions are not working. I am so frustrated and I am ready to starting pulling out my hair.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Update:
I got the memtest to work on a bootable disc and will run the test now and post the results soon after.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

I'm on friend's computer while the memtest is working on my slow pc. It has already done one pass and it found no errors. How many passes should I let it make before the test is finished? It takes like 36 minutes for each pass.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Ok so I ran memtest with multiple passes and there were no errors found. What should I do next?

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

I was busy all day, so could not reply. Good to hear that all tests pass. The only other thing would be to check Startup Items. Open Task Manager and go to the Startup Items Tab, post a Screenshot of what is in that list.

You can also use Farbar's minitoolbox, or Speccy to post. When you run Speccy, it will give you a web address. Post that vs. the .txt file. The text file includes the OS key and a couple of other items like Public IP.

See the reply in the post at http://answers.microsoft.com/en-us/...ery-slow/2d9e5d2b-051a-4198-b5e2-598ddaa2bed1 Run the tests also mentioned in the reply. I am also over at eightforums, so you can find me under broe23 over there. See http://www.eightforums.com/performance-maintenance/13299-windows-8-very-slow-after-update.html

The link above talks about updates dated 2012, that caused system slowdowns, with one in particular in that link.

There really is no one thing fits in this category. Regarding Windows 8 being slow & laggy at times. Windows 7 runs faster then 8. Xubuntu 12.04 runs faster then the two of them.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Thank you so much for all of your help. You're the only one trying to do anything right now and I truly appreciate it.

I really don't think it's my startup programs but I have included a screenshot anyway.

I am very good about being careful about what programs I download and use. I am always cleaning up and running scans on this computer to make sure it stays healthy.

That is why this makes absolutely no sense!! This is all tied into that new power supply and graphic card. Why would those two things cause the pc to be so slow? My computer was perfectly healthy beforehand so it MUST be those two things that caused these problems. I have read about this in other forums so it's something that does seem to happen alot but nobody ever has a fix.

Major Geeks was my last hope.....

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Serviceloader.exe can be Malware in disguise. The links out there all state that there is no production information on who wrote that program, etc..

I take it that you have an Officejet 8600, or another HP All-In-One product. That is what I am getting on the ScantoPCActivationApp.

This is what I am coming up for with Intel Services Manager: http://www.shouldiblockit.com/ismagent.exe-11293.aspx It is also used as a Bootstrap, to help speed up & Optimize the computer.

The last one could be the culprit. I would open up msconfig and turn off all startup items, then see how she boots. Then turn one on at a time, turn off the one you tried before and see what happens. If the system slows on that one particular startup item that you only allow to run, then it is the culprit. If not, then try each one and leave it on as you allow the next startup item.

It is really a trial by error. As for no one else. Usually we try to not step on another post, unless we see that someone is going in circles, or heading the wrong direction. It is easier to work these. Sometimes you will see a couple of people working on the same issue. But then it can end up confusing the person that is asking for help.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Thank you so much for explaining all of this to me and especially why nobody else is responding. That makes so much sense now. Thank you.

So I spent MOST of the day today on the phone with Lenovo tech support cuz my warranty still lets me have tech support for free. And they were basically no help. They had me totally reset my computer and I lost all of my programs and files. Then they had me turn off windows update for hardware and now none of my drivers are current. I lost all of my data through this reset and it STILL boots slow.

My startup manager is jammed up with programs again because of the reset. I have to fix everything all over again. Their only solution was for me to send the computer to them in ASIA and hope that it doesn't get damaged in transport because they will not cover those damages. And then they'll run a diagnostic on the hardware and if nothing is wrong, they'll just send it back the way it was. They will not run a software/internal diagnostic. They will only check hardware. So to me, that is not the best option because I have already run all these scans and the hardware seems just fine. I think there is some kind of conflict because of internal coding on their part that is causing the problem with the new hardware. At least that is what some of my research is saying. I still haven't found a solution to this problem even with all this research.

Why would something in my startup manager suddenly slow everything down when it was working fine beforehand? Nothing new was added except that catalyst software for the new graphic card. Could that have messed everything up? It was hard to get off the computer too. I had to use CCleaner.

but shouldn't the reset have fixed all of this? Or could that bad coding or whatever be in the bios or motherboard?

I don't know anything about computers so I have no idea if that is even possible.

So I put the 400w supply back in and the graphic card (a Sapphire Radeon HD6450) is back in now too but I have NO CLUE how to update the drivers now that windows doesn't do it. How do I uninstall the old drivers and then where do I get the new drivers? I heard that it's bad to use the drivers on the cd that comes with the graphic card and that I should download them instead but that catalyst software kinda scared me cuz that is when everything started acting up.

so I honestly dunno what to do next. rolleyes

Anyway, I truly do appreciate all of your time and effort so far. Thank you!!

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

First rule of when calling Tech Support: Act like you are doing what they are telling you.

Second rule which I forgot to tell you: Back up data on a NAS, Cloud drive (ie box.com), or USB Pocket Drive (ie Toshiba Canvio 1TB).

If the reset did not fix it, then I would say that it is probably Windows 8. Does Lenovo offer the drivers for Windows 7 SP1 64-bit on their site?

The other alternative is go to the evil side and start using Xubuntu 12.04 LTS 64-bit. You may have to do a little extra work, if you have some uncommon hardware (ie Cards or printer) for that computer.

I may have mentioned this before. Before I start doing any troubleshooting, I make sure that I have a image, that I do with Clonezilla, to my NAS.

I will say that Lenovo screwed something up with the latest firmware on the ix2 series NAS. It disappears from the network, even though it is a static IP. And runs slower. I am beginning to wonder who is running the company over there.

When I sent my laptop for the keyboard to be replaced. I found out that Toshiba has had hundreds of units come back for bad keyboards. It took Toshiba a month to get the keyboard. First couple they got were bad. The final one was good. Could not get them to discount the repair of course. All I could get was expedited shipping after the repair was done.

I would have done that myself. But after I saw how they had the motherboard in and the other daughter boards. I figured to let them do it. At least if they screwed up. They would be sending me a new laptop.

The only company of late that has had decent Customer Service, is Nest. I had two Nest Protect CO/Smoke detector units go bad. They were from the same batch. About three weeks ago, I had one of the replacements start acting up. Blew it out and the problem went away. I figured that it was a little too sensitive to when the furnace came on, and dust or dander would be picked up by the photocell.

There really is no other place to put the unit in the bedroom it is in. I have a Old Work box for the electric. I really do not want to have to move it farther to the Left, or it will be too close to that wall.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

Sorry I'm late to the party, BUT I've often encountered strange issues when upgrading hardware without a system re-install, or in W8's case a refresh.

My Radeon 7870 was buggy and acted weird after I upgraded from the 4850, but once I did a fresh W7 install it ripped the doors off of whatever I threw at it.

Sometimes with new hardware (major components), it's just better to start from scratch.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

the mekanic, I found that the two cards I used in both Windows 7 computers I had, that had the Radeon 5000 series series had no problems with Windows 7 or Ubuntu. Those two units will never have Windows 8 on them.

One is now a Server, that my brother uses. The other is used by my church as a workstation. It was a lot better then the onboard GPU chipset that both units had.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

So you didn't swap a card, you added a card.

When you swap things like video cards or CPUs the best thing to do is perform the complete job. That often means back up your data, W7 will create a folder called windows.old anyway, and a fresh install of Windows.

It's funny that all the issues I had when I just swapped my vid card were the same issues that people were using to criticize the card in the reviews. Once I did the full re-install of Windows, the card has worked flawlessly since.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

I have never had to do a reinstall of windows when I added a video card, or swapped a card. Something deeper is at hand, why the OS is not behaving properly.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

It's W7.

Even though they really don't mean much, I had run a WEI pre, and post re-install not only with my vid card, but when I upgraded the CPU as well (the previous graphics issue prompted this). I can say that in both cases after a fresh install the WEI score improved. After the fresh install the card pegged out WEI @7.9, up from 7.6 and no more freezing and going to a funky screen.

Why I cannot explain exactly, but maybe someone geekier than me can fill us in on hardware mapping in Windows.

 

Re: PC starting up slow & Laggy after installed new power supply & graphic card. Help

I do not even pay attention to the scores. When Windows 8.1 came out. Microsoft finally came clean about the whole scoring process, being nothing but FUD.

The problems that you run into, is if the install has been on the hard drive for a very long time. It is always good to do a clean install, or reimage with the Cloned image that you made when you loaded the system with everything you need.

I run Xubuntu 12.04 now. I load everything I need, then use Clonezilla to clone the system to a NAS on my LAN. Usually I run into a situation where I start tweaking something and next thing you know, the OS goes South on me.

Out comes the USB Pendrive that I keep Clonezilla on (You can download Tuxboot from tuxboot.org and make one). It also has Memtest 86+ on it. Really fast with Linux. A little slower with Windows. It does require a wired connection when cloning the drive, along with you have to have the NAS set for NFS.