Please check logs to make sure all is well

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by programmer04, Mar 31, 2010.

  1. programmer04

    programmer04 Private First Class

    I was having a minor issue with some malware (things like unable to download, unable to start .exe files, unable to open documents in Word, and the Internet Explorer icon in the start menu didn't work), but after running everything in the READ ME FIRST thread, things seem to be running smoothly.

    The only issue I had was with RootRepeal. It crashed twice in one run.

    Here are the good logs:
     

    Attached Files:

  2. programmer04

    programmer04 Private First Class

    And here is one of the logs from the RootRepeal crash. Apparently it wont let me upload the other because it says I already did in a previous thread:
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    All I am seeing are these:
    C:\Users\Administrator\AppData\Local\fwqqe
    C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Templates\fwqqe
    C:\ProgramData\fwqqe

    I suggest you use windows explorer to find and delete them. Tell me what other issues you may be having.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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