Please help me remove Rootki.0Access

Please help me remove Rootkit.0Access

My wife was browsing the web this morning when Security Essentials 2012 appeared. I used Malwarebytes Anti-Malware to remove it, but it cannot remove Rootkit.0Access.
I followed the guide and the log files are attached.
Microsoft Security Essentials will not run and neither with Windows Update.

Of note in the RogueKiller log, I was using teamviewer at the time to connect to her computer so I could try and diagnose it.

Thank you for your help!!

 

Thank you for looking. I was able to get it removed after several reboots. All of the tools are reporting the computer as clean. I'll keep an eye on it.

 

Welcome to MajorGeeks, czarqwerty

I understand that you have probably removed the rootkit on your own. Just to be sure, make sure these two folders are completely removed:

• c:\windows\installer\{be212968-f2b4-f6de-d91d-2996d59978cd}
• c:\users\beyer\appdata\local\{be212968-f2b4-f6de-d91d-2996d59978cd}

And make sure that c:\windows\system32\services.exe is now legit because it was infected.

Let me know if you need additional assistance.

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If you are not having any other malware related problems, it is time to do our final steps:

• Any programs we had you download and/or install can be removed at this time.
• If we had you download and run ComboFix, here is how to uninstall it:
  • Press and hold the Windows key and then press the letter R on your keyboard.
  • This opens the Run dialog box.
  • Copy and paste the below text inside the text-field:
    • "%userprofile%\desktop\ComboFix" /uninstall
  • Now press ENTER
  • ComboFix will extract its files one last time and you should receive a notification that ComboFix has been uninstalled shortly after.
• You can re-enable your Disk Emulation software at this time via DeFogger.
• If we had you create or download a registry patch or "fix" script, these can be deleted at this time.
• Go into the C:\MGtools folder and run the MGclean.bat file to remove additional traces of our tools.
• Now we will toggle System Restore to remove any infected system restore points.
  • Read this: How to Disable And Enable System Restore
• Lastly, here is a guide to protect you from future infections: How to Protect yourself from malware!
• Be safe

 

Thank you for taking the time to look at the files. Yes, I have confirmed that those folders have been removed from my computer.

 

No problem. Be safe