Please Help! Wave on volume keeps muting itself; invisible pop ups

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by aaron.dhaliwal, Jun 23, 2011.

  1. aaron.dhaliwal

    aaron.dhaliwal Private E-2

    Hi,
    ive been looking for a solution for a months and have finally stumbled on this website. Hope anyone will be able to help me because I am really confused. OK, so what seems to be wrong is the wave on my volume control turns off at random, sometimes even the whole volume control will cease to work until I go to services and reset it, also i have been getting multiple iexplore.exe processes opening up in my task manager which seems weird because I don't have internet explorer open (I use Google chrome). I am not extremely tech-savy so explanation would be much appreciated. I beg of you please help me, I've been struggling with this for a while and surfing the net for help with no solution yet. I appreciate you taking the time and reading this!

    sincerely,
    Aaron

    P.s. Im on windows xp on a hp mini 110
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Numerous programs will use ( or try to use ) explorer to check for downloads. So that may not be an issue. However, if you think this is a malware issue, which I doubt, please follow these instructions:

    READ & RUN ME FIRST. Malware Removal Guide
     

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