Please immediate help important

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Xkev187x, Aug 15, 2004.

  1. Xkev187x

    Xkev187x Private E-2

    I just reformated to fix all my computer problems and already i have Hijackers... Im getting re directed to blank.search.com or sumthin weird when i open IE and when i try going to certain sites they close and that opens.. i need to acces the internet and i cant.. i used the Shredder .. and it didnt fix and i tried fixing it with hijack but no luck.. Here is my log i would appreciate it if i was told what i need to do .. what programs to do. Im not a real computer wiz so i might need a little more of a walk through then others. Sorry guys and thank you very much
     

    Attached Files:

    Last edited by a moderator: Aug 15, 2004
  2. Xkev187x

    Xkev187x Private E-2

    I ran the About.Buster to get rid of the about:blank homepage that wont go away and that keeps coming up when i try to use ie. It said it found nothing and i restarted to mkae sure. Ran it again to see if ne more problems said it found nothing i opened ie in hope of it being fixed and boom ! the page was still there. I really dont know what to do any more. I have many things on the computer that i deleted already with some scans but the ABout.Blank i cant get rid of. I really neeed help
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You have a lot more problems than about:blank and the strain you have may not be repairable with About:Buster. But first you need to run ALL the stuff Abby direct you to in this link: < READ ME FIRST: Basic Spyware, Trojan And Virus Removal >

    Again, make sure you do all the steps and the run these too:

    http://www.ravantivirus.com/scan/
    http://www.bitdefender.com/scan/licence.php
    http://www.windowsecurity.com/trojanscan/

    McAfee Avert Stinger: http://www.majorgeeks.com/download4063.html

    Then tell us what all those steps from the link Abby gave and the ones I added found.
    After that, post a new HijackThis log.
     
  4. Xkev187x

    Xkev187x Private E-2

    Well i did all the steps and ran everything i mean i just dont know what to do any more. here is my Newest HiJackThis log.
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You did not answer what I asked:

    "Then tell us what all those steps from the link Abby gave and the ones I added found."

    You cannot be telling me that all of those scans found nothing. You even have a Sidefind Trojan (aka IST - Integrated Search Toobar) which I'm pretty sure Ad-aware normally at least complains about even if it cannot fix it.

    You also have the Trojan.Mercurycas.A This is a Trojan horse that allows an infected computer to be used as an email relay. Don't you have a virus protection application on your PC? If not, you must install one. Try this one (it's free):

    Avast! Home Edition: http://www.majorgeeks.com/download1968.html

    So tell us exactly what you ran and the results for each one. In my next message, I will also give you some more things to do.
     
    Last edited: Aug 16, 2004
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Since we may need to do some manual registry editing, download Erunt and use it to backup your registry: http://www.majorgeeks.com/download1267.html

    Let me know when you get your registry backed up.

    Also do the following (you should print or save this locally since you MUST be physically disconnected from the Internet later):

    - Disable System Restore: http://forums.majorgeeks.com/showthread.php?t=31668
    This will require a reboot. So reboot and then come back and continue these steps.

    - download and run the file below. It will extract files to a folder c:\findnfix
    http://downloads.subratam.org/FINDnFIX.exe

    - Physically disconnect your network connection now! (unplug the cables)

    - use Windows Explorer to get to the c:\findnfix directory and double click on !log!.bat and it will create a log.txt file (it will also pop up in notepad when done). Be patient, it takes a little while for it to scan thru all the files it needs to look for.

    - When it is finished, reconnect your network connection and come back here and post as a text attachment the log.txt file from FINDnFIX
    - Also post a new HJT log attachment.
     

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