Popup Virus/Trojan

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Storck, Dec 27, 2005.

  1. Storck

    Storck Private E-2

    I have some virus/trojan/spyware on my computer. The only sympton are popups that I get when I'm not even on the internet. I normally get 7/8 of them when I first start my comp then they stop till my next restart.

    I have done many, many scans. Mainly with Mcafee and Adaware. I have deleted, quarantine everything they found. I have done your removal procedure with all the scans and System restore removal, and still get the problem.

    Help Please!

    Thanks
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    I know you said you did "our removal procedure" but the procedure requests that you post 3 logs. The first two are from the BitDefender and Panda online scans and the third is from HijackThis if you are still having problems. And System Restore is to be disabled after you are clean not before you are clean.

    Thus, I'm repeating the steps for you.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

    Downloading, Installing, and Running HijackThis

    .
     
  3. Storck

    Storck Private E-2

    Here is my hijackthis log file.

    Logfile of HijackThis v1.99.1
    Scan saved at 2:48:03 PM, on 12/28/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\AWS\WeatherBug\Weather.exe
    C:\program files\valve\steam\steam.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\drwtsn32.exe
    C:\WINDOWS\system32\drwtsn32.exe
    C:\Program Files\Xfire\Xfire.exe
    C:\WINDOWS\system32\drwtsn32.exe
    C:\Documents and Settings\GK\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_2_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O2 - BHO: ATLDistrib Object - {93C6313C-9DB4-4694-8BD0-E378C573A9AD} - C:\WINDOWS\system32\ssttu.dll
    O2 - BHO: (no name) - {EA32FB3B-21C9-42cc-B8EF-01A9B28EDB0D} - C:\WINDOWS\system32\pmkjg.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_2_0.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [EPSON Stylus Photo R320 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE /P30 "EPSON Stylus Photo R320 Series" /O6 "USB001" /M "Stylus Photo R320"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [Auto EPSON Stylus Photo R320 Series on KYLE-DELL] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE /P48 "Auto EPSON Stylus Photo R320 Series on KYLE-DELL" /O21 "\\KYLE-DELL\EPSONR320" /M "Stylus Photo R320"
    O4 - HKLM\..\Run: [Auto EPSON Stylus Photo R320 Series on HERBDELLXPS] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE /P50 "Auto EPSON Stylus Photo R320 Series on HERBDELLXPS" /O23 "\\HERBDELLXPS\EPSONR320" /M "Stylus Photo R320"
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [00kk03qo.dll] RUNDLL32.EXE 00kk03qo.dll,b 212312
    O4 - HKLM\..\Run: [Contextual Tool] C:\WINDOWS\z00096.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
    O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: officejet 6100.lnk = ?
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0DD4ADBE-E91D-48CC-9A04-87EA1674E385} (PerfTesAXDemo Control) - http://gamer.ubicom.com/benchmarks/PerfTestCliActiveXproj_aug23.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.1.1.74.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
    O16 - DPF: {7CEEAB76-D59E-11D3-8394-00C04F7BDF10} (Application Class) - https://www.tradestation.com/tscom/ClientPlugIn/tsTemp.cab
    O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} - http://pictures04.aim.com/ygp/aol/plugin/upf/AOLUPF.en-US-AIM.9.5.1.8.cab
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
    O18 - Protocol: x-atng - {7E8717B0-D862-11D5-8C9E-00010304F989} - C:\Program Files\Fidelity Investments\Fidelity Active Trader\System\atngprot.dll
    O20 - Winlogon Notify: MCPClient - C:\PROGRA~1\COMMON~1\Stardock\mcpstub.dll
    O20 - Winlogon Notify: pmkjg - C:\WINDOWS\SYSTEM32\pmkjg.dll
    O20 - Winlogon Notify: ssttu - C:\WINDOWS\system32\ssttu.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    Do you still want those online scan log files? that was the one part I did not get to in the removal procedure
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please read my instructions again and follow them. You must not post HJT logs until you run the READ & RUN ME and they must not be posted inlne. You also must install HJT properly. Please follow the directions given in message # 2. There are also two other required logs that must be attached when you complete the Read Me. You will see these in step 6. You also have multiple antivirus applications installed. See step 3 of the READ ME.
     
  5. Storck

    Storck Private E-2

    I don't know if it makes a difference and I am going to do the complete Rean and Run procedure, but I am 99% positive that I got my virus/trojan via AIM. I got a message from someone saying "check out these pics" and then a link and I clicked on it and my Mcafee went crazy with alerts. Then from then on I got the popups. And while browsing through the forums I noticed a thread about a AIM trojan, so I thought they could be related. But anyway, I'll have those log files tomorrow.

    Thanks
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You may have gotten it from there but you will need to use the procedures I gave you along with some manual steps afterwards to fix all the problems you have now. You have a load of bad stuff (I even see Virtumunde). Make sure you get HJT installed properly and run ALL steps. While it will not fix everything it will make the final cleanup easier. Make sure you uninstall WeatherBug too. And choose which antivirus program you want to keep and uninstall all others.
     
  7. Storck

    Storck Private E-2

    Don't mean to be a pest, but I am confused on the System restore step.

    Do you disable System restore after I have done all my scans or after I know my problem has been fixed?
     
  8. Storck

    Storck Private E-2

    Okay, I successfully completed the Read and Run procedure. I correctly installed HJT. I updated all my scanners. Uninstalled AVG and kept Mcafee. Then I attached my HJT, Panda, and Bitdefender log's as instructed.

    Stuff my scans found: My microsoft antispyware found "Adware WebNexus". This WebNexus was in my Add/Remove Programs, and I when I tried to uninstall it, it sent me to their website, saying that I must download something in order to uninstall it. So of course, I didn't and this morning MS Antispyware found it so I went through with their removal/deletion procedure and it is no longer in my Add/Remove Programs. Other than that, nothing really suspicious or interesting. Just a bunch of cookies and stuff in the others.
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Is your HJT log from safe mode? It looks like it. We need logs from normal boot mode.

    You also did not disable msconfig from controlling startups. See;
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

    Please run msconfig and select Normal Startup. Then reboot into Normal Mode and get a new HJT log and attach it.
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    After doing what I posted in message # 9, continue here.

    Let's work on the Virtumonde infection now.

    Please print these instructions out for use in Safe Mode.

    Please download VundoFix.exe to your desktop.
    • Double-click VundoFix.exe to extract the files
    • This will create a VundoFix folder on your desktop.
    • After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
    • Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
    • You will first be presented with a warning.

      It should look like this:
    • At this point press enter one time.
    • Next you will see:
    • At this point please type the following file path (make sure to enter it exactly as below!):
    C:\WINDOWS\system32\vtutq.dll

    • Press Enter to continue with the fix.
    • Next you will see:
    • At this point please type the following file path (make sure to enter it exactly as below!):
    C:\WINDOWS\system32\qtutv.dll

    • Press Enter to continue with the fix.
    • The fix will run then HijackThis will open, if it does not open automatically please open it manually.
    • In HiJackThis, please place a check next to the following items and click FIX CHECKED:

    O2 - BHO: ATLDistrib Object - {93C6313C-9DB4-4694-8BD0-E378C573A9AD} - C:\WINDOWS\system32\vtutq.dll
    O20 - Winlogon Notify: vtutq - C:\WINDOWS\system32\vtutq.dll



    • After you have fixed these items, close Hijackthis.
    • Press enter to exit the program then manually reboot your computer but reboot into safe mode so we can remove some other non-related to Vundo problems
    • Once in safe mode, use Windows Explorer to locate and delete the below:
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\0X6BKPI7\ltndmain[1].dll
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\4PANWHMV\raser[1].exe
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\4PANWHMV\DH9013[1].exe
    C:\WINDOWS\drsmartload.dat
    C:\WINDOWS\SYSTEM32\DH9013.exe

    • Now reboot into normal mode and please attach a new HJT log.
     
  11. Storck

    Storck Private E-2

    Okay, my computer is in Normal mode, is this correct? If so, here is the HJT file from normal mode
     

    Attached Files:

  12. Storck

    Storck Private E-2

    Okay, here is the new log file after the Vundofix procedure. The whole procedure went smoothly, except at the end, I could not find any Content.IE5 folders. There were none in My User/Local setting/temp net files. I even did a search for a Content.IE5 folder in my Computer and only got one which was in C/Windows. I looked in there and none of the folders matched the ones listed. I was able to deleted the two C/Windows fodlers (drsmartload and DH9013). BUt looking at my newest HJT log I still see the ALTDistrib and Winlogon files which can't be good.
     

    Attached Files:

  13. Storck

    Storck Private E-2

    I restarted my comp after this procedure and still got popups. Is there spyware still on my computer or was I suppose to turn off System Restore then?
     
  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).
    Use Add/Remove programs and uninstall PartyPoker if found there.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O2 - BHO: ATLDistrib Object - {93C6313C-9DB4-4694-8BD0-E378C573A9AD} - C:\WINDOWS\system32\vtutq.dll (file missing)
    O4 - HKLM\..\Run: [00kk03qo.dll] RUNDLL32.EXE 00kk03qo.dll,b 212312
    O4 - HKLM\..\Run: [Contextual Tool] C:\WINDOWS\z00096.exe
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
    O20 - Winlogon Notify: vtutq - C:\WINDOWS\system32\vtutq.dll (file missing)

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete
    :
    C:\WINDOWS\system32\vtutq.dll
    C:\WINDOWS\system32\00kk03qo.dll or C:\WINDOWS\00kk03qo.dll
    C:\WINDOWS\z00096.exe
    C:\Program Files\PartyPoker <--- the whole PartyPoker folder

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
    Now run Ccleaner (installed while running the READ ME FIRST).


    Now we need to Reset Web Settings:
    1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    Now reboot in normal mode and post a new HJT log. And tell us how things are working.

    Reminder Note: Once we have determine you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  15. Storck

    Storck Private E-2

    Okay, went through procedure, went smoothly. I cleaned all the stuff in my HJT scan. However, I was not able to delete the z00096 file or the vtutq in my Windows folder. I could not find them. I did a search and nothing came up. For the z00096 file, I rememer a week ago that file looked suspicious and I deleted it, so that could be the reason.

    Other than that, I've waited 20 minutes and no popups since after rebooting. Normally one pops up within 7-12 minutes. So shall I turn off System Restore and see if it works?
     

    Attached Files:

  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes complete step 1 of the READ ME now.

    But did you choose not to fix the below from my previous post.

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway

    Yes this is a link to Dell but it is also using myway (known malware) which Dell should be ashamed of doing. But they will not openly admit it. And you get mixed info from them in their own tech forums. First they say they do not install MyWay. Then they say they do. Then they say it is not bad. Then they do and give a removal procedure. Very dumb idea to package your systems with software that the whole world associates with malware.
     
  17. Storck

    Storck Private E-2

    Woooooot!!! It ix fixed. Restarted w/ System Restore off, and haven't had a popup yet.

    Thanks for your help. I really appreciate it. This has been plaguing me for 2 weeks now.

    So when can I turn System restore back on or doesn't it matter?
     
  18. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member


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