Possible malware issue.. or worse

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by mayes2158, Dec 15, 2012.

  1. mayes2158

    mayes2158 Private E-2

    About 2 days ago I received a link in my inbox of facebook from a friend, I was in a hurry and wasn't thinking and clicked the link, I know bad move and I know better than that too . A new window popped up and had some kind of loading bar on the screen, I quickly closed the window. Since that day I can not connect to the facebook page on any browser: chrome,firefox, or explorer. All other webpages are accessible except facebook. I am more concerned with what else could be going on in the background of my computer. I have been reading forums and running malware and cleaners non stop trying to figure this out. I have currently used: CCleaner, Spybot, Spyware terminator 2012, Superantispyware.

    So here I am asking for help to hopefully regain control of my computer, I have read the rules, i tried the google redirection/hijaking thread just in case that was it, and followed the Read & Run me first thread. I will attach the files from roguekiller, MB, TDS Skiller, Hitman, and MGtools. Any help is much appreciated. Thank you for your time
     

    Attached Files:

  2. mayes2158

    mayes2158 Private E-2

    MGtools zip
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    1ClickDownloader <--- uninstall this.

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    • O1 - Hosts: 69.171.228.74 www.facebook.com
    • O1 - Hosts: 69.171.228.74 https://www.facebook.com
    • O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    • O2 - BHO: Updater For XFIN_PORTAL - {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - (no file)
    • O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    • O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)

    After clicking Fix exit HJT.


    Delete this file:
    C:\Users\Zach\AppData\Roaming\Microsoft\Windows\Templates\777oox81e458wv24i5vsi4k330570p60t8650

    Delete this folder:
    C:\Program Files (x86)\1ClickDownload

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  4. mayes2158

    mayes2158 Private E-2

    Thank you Kestrel13! for taking the time to help me, what you had me do seems to have everything running tip top shape. I will be posting the new MGlog.zip as requested and definitely will be sending major geeks a little something for their stockings. I was at my wits end trying to solve this issue and you made it seem so easy. From the bottom of my heart thank you so very much for taking the time out of your day to help.
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am glad to hear all is well again, you are most welcome for the help, it was just an easy fix, we were lucky huh? :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  6. mayes2158

    mayes2158 Private E-2

    Again Thank you very much Kestrel13!. I have gone through and removed everything and all seems to be running well. I hope I never have a issue again, but if I do I know where to come to first from here on out.
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're most welcome. :)
     

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