Possible Malware problem (logs attached)

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jf999, Jul 19, 2013.

  1. jf999

    jf999 Private E-2

    My PC has been running hotter than usual and now I am having trouble typing as the cursor keeps running back into the text. I have attached scan logs.
     

    Attached Files:

  2. jf999

    jf999 Private E-2

    and one more
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    • R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10042&barid={A25B338A-E0D3-11E2-A717-84311619E8FB}
    • R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10042&barid={A25B338A-E0D3-11E2-A717-84311619E8FB}
    • O3 - Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - (no file)
    After clicking Fix exit HJT.



    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Please save the work in your browsers before proceeding.
    • Double-click JRT.exe to run (Vista/7 right-click and select Run as Administrator)
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Please attach JRT.txt to your next message. (See: HOW TO: Attach Items To Your Post )


    Any improvement at all? I was not seeing alot to do at all here.
     
  4. jf999

    jf999 Private E-2

    Edit: misread post.
     
  5. jf999

    jf999 Private E-2

    Here are the logs.
     

    Attached Files:

    • JRT.txt
      File size:
      9.8 KB
      Views:
      3
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Any improvement at all? :confused
     
  7. jf999

    jf999 Private E-2

    No the problem has gotten worse. Half my screen has gone white.This may not be a malware problem.
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    It would seem so. I suggest that you post in the software forum. Good luck with getting it resolved. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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